The Culture Killing Habit You've Gotta Stop w/ Cas Majid

As the saying goes, “Culture eats strategy for breakfast.” But what if you’re killing your culture without even realizing it?

Cas Majid, multiple-time agency founder & CEO of Wow Group, an agency to agencies, found himself in a similar situation. Realizing where one leadership habit was creating a nearly toxic work environment in his agency.

In today’s conversation with Cas, you’ll hear:

  • The culture-killing habit that lead to lower team morale & less client satisfaction
  • The symptoms Cas recognized to spot the problem
  • How Cas was able to repair his agency’s culture

Other Resources Mentioned in Today’s Episode:

The Ultimate Guide to Capacity Planning by Teamwork.com: https://bit.ly/4c02o1z

Connect with Logan on LinkedIn: https://linkedin.com/in/loganlyles

Connect with Cas on LinkedIn: https://www.linkedin.com/in/qasimmajid/

The ONLY 5 Things Agency Owners Should Be Doing w/ Jason Swenk: https://bit.ly/3Mt9GAV

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Apple Podcasts: https://podcasts.apple.com/us/podcast/agency-life/id1446486346

00:00 The Culture Killer

01:01 An Agency Owner’s Realization

01:50 The Breaking Point and Team Feedback

03:46 Improving Team Morale

11:07 Self-Reflection and Trust

15:52 Handing Over the Reins

24:38 Finding Your Number Two

29:33 Agency Life Fast Five

35:15 Shoutouts and Final Thoughts