Handling IT support through email can be challenging, but adding an email ticketing system might help you put some order into the chaos. This means that by using it, you can meet the customer where they are and you wouldn't need any training for the end-users.

In this video, you will see how to configure an email ticketing system in less than 5 minutes with InvGate Service Desk.

Want to see it for yourself? Ask for a free trial here: https://invgate.com/free-trial/

You can find more information about InvGate Service Desk here: https://invgate.com/service-desk/

For more information, visit our site at: https://invgate.com/

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