inlumi's Migration from ServiceNow to HaloITSM | Customer Story

inlumi's Migration from ServiceNow to HaloITSM | Customer Story

Mar 5, 2025

inlumi, a global consulting firm with 250 employees across 11+ countries, needed an ITSM solution that was cost-effective, intuitive, and powerful. After years with ServiceNow, they faced rising costs, limited flexibility, and declining support.

After an in-depth analysis of multiple ITSM solutions, HaloITSM came out on top not just on price, but on its seamless customisation, high-level support, and ability to adapt to their business needs.

Discover how HaloITSM helped inlumi:

  • Cut costs while gaining more functionality
  • Easily customise workflows without coding
  • Improve support & response times for agents and clients
  • Streamline IT services with a smooth, intuitive system
  • Future-proof their IT operations with scalable solutions

Try HaloITSM for free: https://trial.haloitsm.com/trial/signup

HaloITSM is a flexible, all-inclusive IT Service Management (ITSM) solution. With powerful ITIL-aligned functionality right out of the box, HaloITSM empowers you to manage all your IT support needs. Whether it's change management, problem management, or aligning IT processes to business goals, HaloITSM is tailored to fit your exact requirements, providing an all-in-one, unlimited IT Service Desk solution.

Find out more about HaloITSM:
Website: https://haloitsm.com/
LinkedIn: https://www.linkedin.com/showcase/haloitsm/
Subscribe: https://www.youtube.com/@halo-itsm