Get your FREE app workplace automation Chatbot at https://workativ.com/conversational-ai-platform

Convert your MS teams as IT Help Desk Channel.

In this video, you can learn about the following:-

0:01 to 3:20 Introduction

3:21 to 10:45 Using Chatbot in MS Teams

10:46 to 13:44 How to use MS Teams as a live agent

What is Workativ?

Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.

Along with the chatbot, Workativ comes with a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.

Workativ Assistant fully automates requests, e.g., onboarding new employees, creating and managing distribution lists, unlocking accounts, password resets, creating tickets, and more. Because of a fully automated solution, with an automation marketplace for workflows, the time on resolving issues and requests is drastically reduced to a few seconds, enabling more productivity for employees, HR, and IT Help Desk support teams.

Features -

Chatbot Builder
App Workflow Builder
Create Multiple Bots
Multi-Step App Workflows
Bot Marketplace (Pre-built Bots & App workflows)
Bot training, testing, logs, performance dashboard
Approval Management
On-prem App Connector
Chat Channel Integration (e.g., Teams, Slack etc)
Chat Widget
Live Agent Handover (e.g., Teams)
FAQ Builder
Bot fully customizable using No-Code.
Digital Onboarding
70+ App Integrations