Teams | Collaboration | Customer Service | Project Management

June 2022

IT Jobs: How to Get Your First Job in Tech With Zero Experience

It appears there is no world without technology, that intangible thing that forever changed our lives. Therefore, it’s no wonder you will want to get your first IT job! Yes, it can be hard to break into the industry without experience. In this blog post, we will provide tips for getting into IT with zero experience. We’ll also discuss how to stand out from the competition and land that dream job! Keep reading!

Are My Remote Employees Really Working 8 Hours a Day?

A remote employee works from a location other than the company’s office. Working remotely is becoming increasingly popular as companies start to accept working from everywhere for their team. The benefits of having remote employees include increased flexibility and decreased overhead costs. However, one question often arises: how to ensure that remote employees are working 8 hours per day?

How to Be a Working Mom and Still Rock It: Best Practices & Tips

Far away we left the notion that mothers can’t handle a top-notch job position, which was a ridiculous premise considering moms can easily manage a hyperactive 3-year-old! Nevertheless, we know there isn’t a working mom or woman out there who doesn’t want to know the secrets to success. How can we be great mothers and still have thriving careers? It seems like an impossible task, but it’s not! In this blog post, we will discuss some of the best practices for working moms.

The Best Software for Digital Agencies: What Every Marketer Needs to Know

As a digital marketer, you know that staying on top of the latest software is essential to your success. But with so many options available, it can be tough to know which ones are worth your time and money. In this blog post, we will take a look at some of the best software for digital agencies and explain why each one is so important. So whether you’re just starting a marketing agency or looking for ways to improve your current setup, this post is for you!

How to Motivate an Underperforming Employee: A Comprehensive Guide

Ah! The never-ending quest of keeping your staff motivated. We know how difficult it can be to deal with an underperforming employee. They may be dragging down the rest of the team or taking up valuable resources that could be put to better use. In some cases, it may even seem like they are trying to sabotage your company. It can be tricky to know how to handle the situation, but don’t worry – we’re here to help!

Leadership Skills Every Manager Should Have

Every business wants to perform excellently. The company always has goals that should be achieved, and successful leaders in the company are role models for running the business successfully. Which leadership skills does every manager need? How can you manage your strong leadership skills effectively? This article will explore every manager’s leadership skills to run the business successfully. Let’s dive in!

Micromanaging Your Team: The Dangers of Micromanagement and How to Avoid Them

Micromanaging is one of the top reasons employees leave their jobs. It tells your team that you don’t trust them, making them feel incompetent. Micromanaging is bad for your team, but it’s also bad for your business. In this blog post, we will discuss the dangers of micromanaging and how to avoid it!

The Pros and Cons of Kanban, Scrum, and Agile: How to Choose the Right Methodology for Your Team

Project management has evolved significantly in recent years. No longer are traditional waterfall methods sufficient for managing today’s complex projects. Instead, agile project management methodology has become the norm. There are three main agile frameworks: Scrum, Kanban, and Agile. Each of these methodologies has its own unique set of benefits and drawbacks. In this blog post, we’ll weigh the pros and cons of each methodology and help you decide which is best for your team!

Top 10 Reasons Gen Z Prefers to Work Remotely

As Gen Z makes up an increasingly more significant percentage of the workforce, it’s no surprise that companies are adapting to their desire for more flexible work arrangements. Generation Z has grown up in a time when technology allows them to be productive from anywhere, and they desire jobs that provide the same freedom. In this blog post, we’ll look at the top 10 reasons why Gen Z prefers to work remotely.

How to Ask Your Boss to Let You Work from Home: Tips and Tactics

When COVID-19 hit back in 2020 it was a big shock. We were sent straight home to be locked down! Those were really stressful times, but the silver lining is we discovered the array of benefits of the work from our homes, such as improved productivity and reduced stress levels. However, now with the pandemic in its last stages (hopefully!), many people are being sent back to their offices, much to their disdain.

How to Set Boundaries at Work for a Healthy Balance: Tips for Disconnecting After the Workday

In this fast-paced world, we are living in it can be tough to “unplug” ourselves. We are constantly bombarded with work emails, calls, and texts outside of the traditional workday! On top of that, as remote work has become more prevalent, it makes it even more difficult to establish work/life boundaries. Sometimes, it’s just too hard to stay off, hence the need of set boundaries at work.

The Qualities of a Good Team Member: What Makes Teams Effective?

For the record, this is not another blog post about how multitasking and working under pressure are good team member qualities: leave those to the 80s! People tend to believe employees must work really hard to be considered good, but when it comes to effective teams, there are other important teamwork skills that matter, all while maintaining good levels of employee satisfaction.

How to Manage a Team Where Employees Are Not Getting Along

How to manage a team when there are conflicts among team members?. When employees are not getting along, it can decrease productivity and morale. Sometimes, it can even impact the company’s corporate goals. If you have trouble reconciling a conflict in your team, don’t worry – we have some tips! This blog post will discuss effective team management where employees are not getting along.

KPIs and Metrics for a Call Center

To make sure your call center is running at maximum efficiency, it is important to track key performance indicators (KPIs) and essential call center metrics. By tracking these numbers you can identify areas in need of improvement which will ultimately lead to success for the business as a whole. This article shares some of our favorites among different types of KPIs – but there are many more out there, chose the ones that will fit your business the best.