Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

chanty

Stay Compliant: GDPR Messaging Apps That Prioritize Privacy First

Jan 15, 2025 By Yelyzaveta Hodun In Chanty
Data security often feels like that overly cautious colleague who locks up everything – even the stapler. But when it comes to protecting sensitive information, they’re not wrong. If your team uses messaging apps to collaborate, share files, or brainstorm ideas, you’re already handling personal data more often than you think. Names, emails, project details – it’s all part of the mix.
Read Post
chanty

FCA Compliant Messaging Apps: Top Tools to Stay Regulatory-Safe

Jan 15, 2025 By Yelyzaveta Hodun In Chanty
If the core of your business is communication, not being able to view or track this presents a huge risk. The increasing pressure to ensure that every message sent is secure, archived, and fully compliant with industry regulations is putting financial institutions under pressure. The FCA has laid down strict rules regarding how such communications should be handled, with the protection of both clients and businesses from possible risks in mind.
Read Post
chanty

Secure Communication with FINRA-Compliant Messaging Apps

Jan 15, 2025 By Yelyzaveta Hodun In Chanty
Compliance in financial services is not a choice – it is a commitment. Every trade, every client call, and every internal chat has to be done by the book, especially in terms of documentation and communication. Under FINRA regulations, making sure all communications across teams are compliant means making sure each message sent on team messaging platforms-even those innocent-when-sent-in-a-hurry chats-is just as compliant.
Read Post
miro

Collaboration is crucial for innovation. Here's why.

Jan 15, 2025 By Kat Boogaard In Miro
Many of the most well-known innovations — from the light bulb to the internet — weren’t solo efforts. They were a direct result of teamwork. So, it should come as no surprise that our ongoing research on innovation has uncovered that collaboration is one of the four main building blocks of innovative company culture. We’ve already covered why a strong sense of purpose and adaptability are important for innovation.
Read Post
Vision Helpdesk

Customer Support Software Trends in 2025

Jan 14, 2025 By Megha Jadhav In Vision Helpdesk
Customer expectations have reached an all-time high, but they’re going to continue to rise. With that in mind, businesses must adjust accordingly or risk falling behind those who have already made the necessary adjustments or are preparing to make the adjustments. The right customer support software can make all the difference in giving customers better service, further enhancing their satisfaction, and driving greater loyalty.
Read Post
asana

Project management phases: 5 steps to improve your workflow

Jan 14, 2025 By Team Asana In Asana
There are five key project management phases that can help streamline your next project and enable your team with an organized plan. These phases include initiation, planning, execution, performance, and closure. Project management is often misunderstood. While many professionals view it as managing project timelines, there is so much more to the job. Thankfully, we’ve put together an easy guide to understanding the five project management phases. Why are the five phases so important to know?
Read Post

Deliver Solutions Faster with Miro | Plan, Build, Review

Jan 13, 2025 By Miro In Miro
Ready to turn your big idea into a tangible solution? In this video, we dive into the Delivery Phase—where you move from problem identification to executing a plan, building the solution, and reviewing the outcome. Learn how to turn your product brief into a granular roadmap, with milestones, timelines, and risk assessments. We’ll also show you how Miro helps you track progress and create a shared view of the work, avoiding silos between teams. Once the build is complete, we review the deliverables with stakeholders for feedback and iterate with retrospectives.
View Video

Copyright © 2026 OpsMatters™. All rights reserved.