Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Intranet Collaboration Software to Improve Your Teamwork

Have you ever felt that working together in a team becomes like a maze? You know how it is: half of the team isn’t participating in the important conversations, a key document gets saved in a place where no one can find it, and for weeks you can’t track down the owner of that crucial task. By the time you finally find the guiding light, productivity is already slipping through your fingers.

In band vs Out of band communication in incident response: which is better?

‍ Critical IT incidents demand swift and reliable communication. Yet, conventional communication channels often rely on the same infrastructure under attack. This vulnerability was starkly illustrated by the 2024 CrowdStrike incident, where a faulty software upgrade triggered a global IT outage, costing businesses an estimated $5.4 billion. The incident exposed a critical flaw: relying on "in band" communication for incident response.

How I do offsite planning in Miro

Join Lotte, Chief of Staff at Miro, as she walks through how her team uses Miro to plan the Summer Leadership Forum for Miro’s top 70 senior leaders. From choosing the perfect venue to drafting the agenda, Lotte demonstrates how Miro’s Offsite Planning template streamlines the entire process. With features like Dot Voting for speaker selection and Miro AI for post-event insights, Miro makes offsite planning seamless and collaborative. Whether you’re organizing a leadership forum or your next team event, Miro helps turn big plans into actionable outcomes.

Unlock Success with Enterprise Collaboration Software

Your team faces new challenges every day. Priorities never stop changing, and deadlines are always on the move. You’ve seen it for yourself: missed messages, scattered project updates, and never-ending email threads. It’s exhausting. So, what if there was a way to make all of that disappear? Imagine a tool that changed your team’s entire workflow. One tool where every conversation, every task, and every file is aligned in one place, with no waste of time or confusion.

5 essential features every modern defense communication system must have

‍ Communication systems are the backbone of defense operations, keeping decision-makers and personnel connected to ensure missions run smoothly and don't fall apart. According to the second annual State of Military Communications study, 97% of military personnel experience connectivity loss at some point.

Scaling to millions of users requires Synapse Pro

Since launching Synapse Pro to support nation-scale Matrix deployments, we’ve had a lot of questions asking how it differs from vanilla “community” AGPL Synapse. We held back a bit on the details because Synapse Pro is evolving rapidly with optimisations for scalability and availability in many different areas, so we wanted to wait before publishing quantified comparisons.

What's new in Asana | January 2025

Welcome to the January edition of What’s new in Asana. First, improve team onboarding and collaboration with curated team pages. Next, keep specific custom fields and their values private so only explicitly named members can view or edit them. Finally, create a saved view in capacity planning or workload to see what's most relevant for you and your team.

Top Cybersecurity Trends for 2025

The digital world is at a crossroads. Cybersecurity threats are evolving faster than ever. Consumer expectations around privacy are skyrocketing. And governments are introducing stricter and stricter data sovereignty laws. Furthermore, for a fourth year out of five, cybersecurity tops the list of risk management professionals’ concerns, according to the 2025 Allianz Risk Barometer.

Project tracking 101: A guide to tracking projects effectively

When team members struggle to understand their individual responsibilities and deadlines, it can lead to confusion and delays. And without a clear view of a team’s project progress, it's difficult for managers to identify which tasks are lagging behind or need immediate attention. Project tracking addresses these issues by providing a transparent and real-time overview of all tasks, responsibilities, and due dates, ensuring everyone is aligned and on schedule.