Teams | Collaboration | Customer Service | Project Management

Last year, Gartner estimated that 80% of companies would implement some form of employee-monitoring software, a noteworthy 50% increase in five years. I’m a vice president at an employee-monitoring provider, and the surge in software sales reflects a growing desire for companies of all sizes to achieve oversight in an increasingly digital environment.

Looking for the best employee monitoring software? In this article, we’ll highlight 12 excellent employee monitoring tools to help you choose the perfect one for your needs. We’ll go over their key features, pricing plans, and user ratings to help you make an informed decision.

Similar to Workpuls (check out our Teramind vs. Workpuls review here), Hubstaff is primarily a timesheet management and productivity tracking solution that has some employee monitoring capabilities such as app and URL tracking, screenshots capture, and basic notifications features.

Many organizations only embrace cybersecurity as a bottom-line business priority after years of unprecedented, expensive and significant data breaches and cybersecurity incidents. More than 80% of small and medium-sized businesses (SMBs) view IT security as a top business concern, and 75% of corporate executives rank cybersecurity enhancements as a pressing issue in the year ahead.

It has been nearly a year since COVID-19 hit the Western world, bringing most of our in-person interactions to a grinding halt. As face-to-face commerce became far less tenable at the old brick-and-mortars, more of our businesses moved to the virtual. With companies no longer able to greet their customers with a smile, the responsibility for maintaining relationships with customers shifted increasingly over to the contact centers.