Imagine everyone at work giving their all and trying to finish tasks early to improve workforce productivity. But sometimes, the reality is different for many companies. Nowadays, in the tough business world, ensuring everyone gives their 100% to complete all tasks is important. Whether it’s about getting more employee productivity, making things run smoother, or handling the difficulties of remote work, you need to accept how your team works to achieve the goals.

Flexible work brings multiple benefits but demands managing time and efficiency for remote teams operating distributed across locations. With 51% of the remote workforce experiencing disengagement at work, organizations need to stay in sync with how teams work and what efficiency they gain.

Do you have some suspicions that you are being monitored? So, how do you tell if your boss is monitoring your computer? Learn some of the best ways you can do this. Also read about the importance of transparency and open communication between employers and employees when it comes to monitoring practices.

Discover InsightsAI: the latest add-on from Insightful, designed to enhance workforce management with real-time data insights. Find out how the feature can simplify your decision-making process and help you build a more productive and agile workforce!

Today’s average call center interaction doesn’t look how it used to. We expect today’s call center employees to be highly tech-savvy and ready to handle customer issues via phone, email, and live chat. We also require them to have access to sensitive data, which they’ll often pull up on their screens during a call so they can quickly resolve any problems or inquiries.

Explore the dynamics of insider threats, uncovering the motivations and behaviors behind them. Learn how Insightful's PC monitoring screen tools enhance detection and response strategies, empowering organizations to protect their sensitive data effectively.

With the gradual increase in competition, companies are now mainly focused on improving employee productivity and performance to achieve their desired results. The workforce plays the most crucial role in the upliftment of the performance of an overall company. So, employee performance management can ultimately result in extraordinary outcomes in the long run. With that said, let us know about the top 10 ways to improve workforce performance.

Work is evolving, and so are the workplaces, equally growing are the concerns about disruptions in remote environments that are causing workforce non-productivity and operational inefficiency. Advanced analytics capabilities of the technologies today are helping the concerned organizations find viable productivity solutions and maintain operational efficiency in remote work environments.

Check out the highlights from our most recent update, Platform Release 672. This is our biggest release so far with 918 features, improvements, and bug fixes. See the highlights below.

Although distractions are constant in the high-speed world of BPO management, it is critical to uphold an effort on the big picture. Using clever strategies and tools like employee monitoring software and time tracking Software, BPO managers can overcome distractions and help their groups achieve the best performance.