Business journey is something that corporations appreciate, and therefore, it is essential to lay out a plan so that you know how to reach your destiny. Managing the workforce and workflow helps you in planning that destiny. In simple terms, workflow process management is like a road trip in which you may leave from the same place and arrive at the same destination, but each individual takes different routes along the way and arrives at other times.

Why Experienced Individual Contributors Fail to Become a Good Manager. In work culture, there is always a problem of work done not according to expectations. Especially with small organizations where processes either do not exist or are tailored due to ‘n’ of reasons.

“No increase in Bill Rates, employee salaries are high or high operational cost, shrinking profit margins – No room to breathe”. In the current economic situation of volatility, businesses are having a hard time managing their margins to grow. The survival of a business is a constant challenge, shaped by a myriad of factors such as market dynamics, economic conditions, competition, and internal operations.

In Current working environment, the biggest challenge for organizations is to attract & retain their workforce as more & more workforce wants to work from home facility, however the biggest challenge is to stay disciplined while working from home office.

On average, a single distraction is enough to waste 4.8% of the workday. To be precise, a single distraction can waste a significant portion of an employee’s productivity. Should we learn more on figures, to realize the importance of employee productivity? Ok. On average, merely 23% of the workforce is engaged at work! Hence proved very well, how important is to monitor employee productivity is, in case you want to put your best foot forward in the business.

Explore 2024's learning trends like micro-learning, gamification, and more. Learn about upskilling and reskilling strategies and how to monitor employee development effectively.

Get insights into HR’s evolution towards People Experience Departments, prioritizing a skill-based hiring and talent journey. This trend emphasizes the significance of human skills and productive working. Discover how Insightful’s software aids in human resources analytics.

Productivity is essential in business. Organizations are finding ways to improve employee productivity in the current world of competition. However, they must remember employees’ well-being and satisfaction in achieving success. Technology has made it easy for companies to improve employee productivity. Post-COVID-19, companies have switched to working from home, where employees can work from their remote locations, and therefore, employee productivity tracking has become more critical.

The word outsourcing originated in the 1970s when manufacturing corporations looking to improve efficiency began employing outside firms to manage non-essential procedures. In 1989, it was first recognized as a business strategy, and later, in the 1990s, it became a fundamental part of the business. One of the oldest yet popular mainstream business practices that allows companies to profit more from the global supply chain is outsourcing. Business process outsourcing (BPO) was booming then.

Are you searching for ways to attract clients to your virtual call center? You’re certainly not alone. Many businesses are shifting to virtual call centers to tap into their numerous benefits. However, attracting clients can pose a challenge without strategically approaching it. When securing clients for your virtual call center, you can implement several proven strategies to kickstart your business and ensure its success.