Teams | Collaboration | Customer Service | Project Management

Latest Posts

How Gluu Managed To Win Large Enterprise Customers With Rocket.Chat

Managing users and passwords for different applications can be a real challenge. especially if you are an enterprise admin. The stakes are high–get it wrong and hackers may compromise your organization. That’s why Gluu has been helping different organizations to centralize digital authentication since 2009. The Gluu Server is the most comprehensive open-source identity platform on the market.

Rocket.Chat Is Moving Its Documentation To Gitbook

After careful consideration, Rocket.Chat is officially moving its documentation to GitBook. With this change, we expect to improve the rate of which we develop, fix, and maintain documentation by making sure everyone on the team can edit it easily. Previously, we used Jekyll for documentation purposes. However, as time passed, we faced more and more issues with Jekyll. Therefore, we’ve decided to move to Gitbook which provides a more user-friendly and collaborative product for everyone.

Rocket.Chat Earns Highest-ever Ranking On Capterra's Top 20 Remote Work & Livechat Software!

Last week, the leading software review platform Capterra announced that Rocket.Chat has been named Top 20 in these two categories: Top 5 Most Popular Live Chat Softwares, Top 20 Most Popular Remote Work Softwares. Capterra is a free online service that helps organizations find the best tech solutions to succeed. We are humbled to see our efforts recognized by such a well-known authority for tech platforms!

How Rocket.Chat is deploying AI to spot COVID-19 and unburden the Brazilian health system

The arrival of COVID-19 in Brazil brought serious challenges to states, city halls, and the federal government: how to optimize healthcare services to the population, without overloading the health system and reducing the pace of contagion? Rocket.Chat partnered with Amazon and other players to provide a solution for that: a digital assistance platform to help Brazilians diagnose the virus quickly and easily.

Introducing Rocket.Chat 3.1: Get To Know New Features & Updates

After significant development and thanks to our team and community, we are delighted to announce the arrival of Rocket.Chat 3.1.0, full of exciting features! In this post, we will give you a quick overview of the main features brought by our latest release. Find the entire list of new features, updates, and bug fixes here. Thanks to this feature, there is no need to create a private channel to have a chat with multiple users anymore.

Rocket.Chat SaaS: A Secure Hosted Service

In recent years, the move from deploying applications on-premise into the cloud has accelerated quickly and changed the whole industry. Today, most services are ready to be used in as short as a few minutes. Rocket.Chat is no different and there is no need to wait any longer: Rocket.Chat as a managed service is ready for you.

How KingHost Reduced Its Email Volume By 70% & Increased Team Efficiency With Rocket.Chat

Being in business for over 13 years, KingHost is a well-known technology provider for website hosting, email marketing, e-commerce hosting, cloud hosting, and marketing automation. Acquired in 2019 by Locaweb, the leader in Latin America for hosting services, communication plays an essential role to maintain market leadership. Let’s dive into their challenges and how Rocket.Chat helped the company to improve increase efficiency in 70%.

Alternatives to Zoom: Top Reasons to Use Rocket.Chat For Secure Video Calls

As companies experience the outbreak of COVID-19, you’re likely holding team meetings with Zoom, Skype or similar applications. While Coronavirus made these applications popular, it also exposed serious privacy issues and security problems. Many remote companies trust proprietary-code platforms, such as Skype or Zoom, to communicate online. Although easily accessible, they do not disclose how they actually function.

Rocket.Chat is moving to a single codebase: Get to know the reasons and how the community will benefit from it

We believe open source is best done transparently. We feel that communicating clearly and concisely what we are changing, adding, or fixing is a matter of high importance when it comes to our community. In the early days of Rocket.Chat, we didn’t have an easy way of allowing our users to help support the development of Rocket.Chat.

How Rocket.Chat collaborates remotely

Rocket.Chat is a communication hub that is ideal for organizations that are looking to facilitate their digital communication and collaborate regardless of location, with high-security standards. We are the perfect tool for async and sync conversations, we not only provide an ecosystem of tools for teams, we also have solutions to keep your communication with external stakeholders.