Federal agencies deal with sensitive data and critical infrastructure while executing their public functions. They are naturally vulnerable to malicious attacks and data breaches. While strategic use of technology and cloud-based systems is important to delivering their mission, security monitoring is crucial. The federal zero-trust strategy calls for a holistic approach to protecting data and systems. Doing so helps mitigate safety concerns and service disruptions.

Picture this; a virtual coffee shop, where ideas, thoughts, and perspectives merge to form a vibrant community. Just like in any coffee shop, there are rules to ensure a harmonious environment — you shouldn’t litter or disrespect others’ space. Similarly, in our digital platforms, moderation serves as these essential ground rules. Message moderation in a communication platform involves overseeing and managing user content.

Protecting sensitive data is critical, particularly in the defense and government sectors. The defense sector handles sensitive information that, if disclosed, might jeopardize national security. Additionally, Ransomware as a Service (RaaS) is becoming big business. So, the digital battleground is just as important as its physical equivalent. One option to ensure safe mission communication is to use a self-hosted, air-gapped environment.

Public safety agencies' core purpose is to protect people's lives during emergencies and unanticipated crises. Therefore, they must have a robust public safety communication system to deliver timely information, promote immediate actions, and exchange mission-critical material and data. The system should also facilitate communication between emergency responders and provide updates to the general public.

Did you know that the average smartphone user has around 80 apps installed on their device? Yet, users only use about 9 of these apps more frequently than the others. User engagement trends have undergone a significant shift in recent years, and in-app communication strategies are proving to help capture and retain users' attention. In-app chat refers to the messages, notifications, and prompts that users encounter while using an app, guiding them through various features, updates, and offers.

Real-time communication has taken the centerstage for business growth and user retention. In-app messaging applications empower businesses to engage with customers instantly. Without this, businesses become vulnerable to competition losing out on customer base and revenue potential. As per Business of Apps estimates, However, building a new chat app from scratch is complicated. It consumes considerable time, effort, and resources.

Nowadays, where instant satisfaction and real-time communication are necessary, companies and individuals are always looking for new and creative methods to interact with their audience. This is where Chat SDKs (software development kits) come into play. With these tools and resources, developers may easily design dynamic, connection-focused chat functionality in their applications.

Did you know that over half of patients are willing to switch providers if their digital communication needs aren't met? As a result, many healthcare businesses are increasingly adapting customer experience team strategies to improve patient satisfaction. A key element of these innovations is the integration of digital patient communication platforms in healthcare. Recent years have seen a dramatic transition in the healthcare industry.

Defense industries deal with sensitive information that, if leaked, could compromise national security. So, the digital battlefield holds just as much importance as its physical counterpart. Therefore, safeguarding mission communications and thwarting cyber attacks is the perpetual objective. One way to ensure secure mission communication is through the use of a self-hosted, air-gapped environment.

Did you know that as per recent estimates, 43% of cyber attacks are aimed at small businesses? As a matter of grave concern, only 14% of SMBs are geared up to counter such an attack that often severely impacts their brand position and prospects of growth. In this scenario, encrypted collaboration tools can help enterprises strive to safeguard their digital workspaces.