Teams | Collaboration | Customer Service | Project Management

We're pleased to share another milestone in our journey to deliver truly secure integrations for digital collaboration, built on end-to-end encryption powered by the Messaging Layer Security (MLS) protocol.

Business continuity planning has traditionally centered on IT failover, data backups, and facility recovery. Frameworks such as ISO 22301 give security and risk leaders a solid foundation for identifying critical functions and building recovery strategies around them. What many plans still don't account for is the communication layer itself, which focuses on the messaging and calling infrastructure that a response team depends on in the moment something goes wrong.

No organization is immune to cybersecurity incidents. Whether it's ransomware, phishing, or unauthorized access, the speed and effectiveness of your response often determine how much damage an attack can cause. That’s why every company needs a well-defined incident response plan that gives security teams a structured process for detecting, containing, and recovering from security threats.

If you’re evaluating secure team messaging software, chances are a security audit exposed gaps in your current platform, new compliance requirements have raised concerns, or your organization simply needs stronger protection for sensitive conversations. The challenge is that almost every messaging platform claims to be secure. But the level of encryption they offer varies. Many encrypt data in transit (if they provide encryption at all).

Ask anyone why they use WhatsApp for work and the answer is almost always the same: everyone's already on it. That's true. WhatsApp has over two billion users worldwide. It's fast, familiar, and free. When you need to reach an external partner quickly, or coordinate with a colleague outside your usual tools, it's the path of least resistance.

In many enterprises, communication is fragmented across multiple tools. Employees move between email, Microsoft Teams or Slack, WhatsApp groups, video conferencing platforms, file-sharing applications, and in some cases even legacy phone systems just to complete everyday work. Usually, because no single tool provides secure communication across multiple formats. For security and compliance teams, this creates a difficult challenge.

In many enterprises, communication is fragmented across multiple tools. Employees move between email, Microsoft Teams or Slack, WhatsApp groups, video conferencing platforms, file-sharing applications, and in some cases even legacy phone systems just to complete everyday work. Usually, because no single tool provides secure communication across multiple formats. Are you evaluating enterprise messaging platforms for your organization?

Most enterprise video conferencing platforms claim to be encrypted. The problem is that encryption can mean very different things depending on how a platform is built. For organizations discussing sensitive business, legal, financial, or operational information over video calls, a secure video conferencing platform is crucial. But many platforms advertise security while still retaining the ability to access call content through their infrastructure.

Collaboration tools allow teams to coordinate projects, share information, respond to incidents, and make decisions. But most of these tools aren't secure. As cyber threats increase, employees use consumer messaging apps for work, and regulations such as GDPR, NIS2, and DORA raise compliance expectations, organizations need collaboration tools that protect sensitive communications without slowing teams down.

Enterprises are rethinking their communication infrastructure due to growing concerns about vendor lock-in, US cloud jurisdiction, cyberattacks targeting collaboration systems, stricter compliance requirements, and growing pressure around AI and data governance. Open source communication platforms have become part of the solution because they offer greater visibility, deployment control, and infrastructure independence.