There are several benefits to using a virtual assistant. These benefits include significantly reducing your labor costs, being able to get help 24/7, the ability to outsource tasks to a seasoned professional, access to a wide set of skills that you and/or your teammates might not possess, the option of getting help with a project the second you need it, and more.

A staggering 90% of companies intend to implement return-to-office policies by the end of 2024, as per an August report from Resume Builder, which surveyed 1,000 company leaders. If you are creating a return to work plan, sending a welcoming and detailed return to work letter could make it easier for the employees and your HR (human resources) team. It’s a document that details the timeline and the process of the return for your employees.

When you oversee globally distributed teams, you need a real-time view into when your remote employees are working and which projects they’re tackling. Basic tools like communication apps and project management software don’t offer the visibility you need to understand employee performance or to refine resource allocation. Instead, you need dedicated remote employee software with complete insight into team activity, performance metrics, and employee experience. At Time Doctor, we get it.

Call center productivity plays a vital role in boosting your call center’s growth. The more productive your agents are, the better their output, which ultimately leads to higher revenues. However, with everything going on in a call center, measuring employee productivity rates can seem challenging. But don’t worry. In this article, we’ll cover what call center productivity is and highlight 10 vital call center metrics you can use to measure productivity.

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

Time Doctor is a widely used workforce analytics software, but some employees attempt to cheat the system. This article explores common methods for cheating Time Doctor, the tactics some users employ, and why these methods are not effective in the long run. Understanding these tactics can help businesses identify attempts and ensure accurate time tracking.

Whether you’re a startup or a multinational business, maintaining good attendance contributes to the company’s success. It also speaks volumes about your employees’ credibility and work ethic. Moreover, attendance impacts your workplace in several other ways. For example, tardiness or the persistent absence of one employee can negatively impact employee morale. That’s why the importance of attendance is quite high at work.

Making on-time payments can become tricky if employees frequently fail to submit timesheets. So what’s the solution? With timesheet reminders, you can send automated alerts weekly, biweekly, or monthly to streamline the process and improve success rates. In this article, we’ll cover how timesheet reminders work, explore how they can benefit remote team managers, and look at how to save time with automated time tracking.

Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.

Part time work also offers more time to employees to engage in other creative projects. Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?