Teams | Collaboration | Customer Service | Project Management

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From conversation to action: How AI-powered workflows are transforming workplace collaboration

Mattermost is at the forefront of providing a seamless platform for teams to connect and collaborate. Our AI assistant, Mattermost AI Copilot, has already proven invaluable, automating tasks and answering questions with conversational ease. But we’re envisioning a world where Copilot can do more than just chat. Today, we’re exploring an experimental fork of the Mattermost AI Copilot in a cloud demo environment.

Top 10 Remote Work Management Software For Your Organization in 2024

In today’s modern working atmosphere and preference for distributed teams, the use of remote work management software ensures smooth workflow, streamlines operations, and boosts growth. In this blog, we will dive deep into optimizing the management of remote workers via dedicated software solutions. We will explore key features, benefits, and a lot more regarding the software applications for managing remote teams. This is the only guide you will ever need on remote work management.

Mapping your software: Your guide to essential architecture diagrams

Whether a developer is maintaining an existing product or building a new one, they’re likely not doing it in a silo. From teammates to designers and product managers, there can be many stakeholders for even just a small feature change. That’s why it’s so important to have a software architecture diagram: a source of truth that outlines your software’s structure and the relationship between its different components.

TeamSupport Launches AI Assist, a Powerful Suite of Tools for Customer Support

TeamSupport is thrilled to announce its latest suite of AI-powered tools, built to increase agent efficiency and help your team take customer support to the next level. TeamSupport’s AI Assist incorporates the latest conversational AI technology, acting as a seasoned copilot to help agents close tickets faster, bringing faster, more satisfying resolutions to customers with less tedious manual work for agents.

Digital Experience Monitoring for macOS

In this overview video, we'll be walking you through Service Watch Desktop for macOS. We'll cover the benefits of utilizing Service Watch for macOS and the configuration and deployment process. We'll then review the data being collected by Service Watch and some additional functionality in Active Tests, Device Groups, and Alarms.

HR and Payroll Management Solutions | Top 10 Picks

Manually managing payrolls and HR is old-fashioned. An easy way to go for is to use an automatic, and fully integrated HR and payroll management solution. Here are the top ten HR and Payroll Management Solutions to manage payroll for your small business: To avoid costly mistakes and legal issues, it’s essential for businesses to understand the rules and responsibilities of handling employee pay. Without knowing these, they could face fines, lawsuits, or harm their reputation.

Buddy Punch Featured among the Top Products That Offer Key Features of Time Tracking Software on Capterra

Buddy Punch is proudly recognized by Capterra in the 5 Key Time Tracking Software Features and Top Products That Offer Them report, which highlights five crucial features of Time Tracking software based on the ratings given by verified software users and software solutions that offer them. According to a Capterra survey, 82% of Time Tracking software reviewers identify online time clock as a highly important feature.

Revolutionize Your Workflow with the New GPT Time Tracking Assistant by TrackingTime

We are thrilled to announce the launch of our latest innovation, the GPT Time Tracking Assistant by TrackingTime. This pioneering tool promises to redefine how you manage your workday. This state-of-the-art assistant employs cutting-edge AI technology to make managing time as simple as having a conversation. Whether you’re creating new tasks or filling out timesheets, this tool integrates seamlessly into your workflow, boosting your productivity effortlessly.

Miro and Microsoft: accelerating AI-powered innovation

Today’s business leaders agree that innovation is critical to survival. But fewer than 10% of companies report being satisfied with their innovation performance. If you want the advantage, you have to be speedy and agile. That’s why Miro and Microsoft are joining forces to give users the tools they need to streamline complex workflows and deliver innovative products and services to the global market.