It’s a common myth that B2B companies aren’t as focused on customer service as their B2C counterparts. According to an Accenture report , over 90 percent of B2B leaders believe that providing a great customer experience is the key to reaching their company’s goals. Focusing on the customer experience is especially critical for B2B companies. They typically have fewer customers than B2C companies, making it imperative that none of them slip through the cracks.

Discover some of the surprising lessons company leaders discovered about staff productivity in their switch to a hybrid work model!

Enterprise sales is like running a marathon. Your focus isn’t on short-term wins—you’re playing the long game. And just like a marathon results in big physical and mental gains, enterprise sales results in significant revenue and increased opportunities for your business. That being said, you wouldn’t run a marathon without training first. You shouldn’t jump into enterprise sales unprepared, either.

In a digital-first work world, team engagement has never been more important; here are three ways to forge deeper teamwork in Slack.

If you’ve ever found yourself wishing that your favorite workflow solution had a standardized field for content or information that it currently does not offer, Custom Fields are out to solve this dilemma. There’s no way that every software can offer fields for all possible content across all types of workflows, and if it could, it would be far too burdensome to use, which is why Custom Fields are the answer to molding your favorite solution to better fit your workflow.

A time clock and scheduling software help businesses.

What do your customers think of your brand? How do they feel about the products and services you offer? If you’re unsure about the answers to these questions, you’re not alone. Customer perception is often difficult to understand because it’s subjective and varies from buyer to buyer. But this ambiguity doesn’t mean you should ignore your customers’ opinions.

We appreciate all the incredible feedback the Mattermost community has provided about Collapsed Reply Threads since launching in beta in Mattermost Cloud and Self-Managed v5.37 and later. We are working as quickly as possible towards resolving known issues and then promoting this feature to be generally available.

Microsoft Teams is a house hold software used by all and our team at Nifty wanted to put together an all inclusive list for the best Microsoft Teams Alternatives that will most likely be more beneficial to your business. The emergence of the Covid-19 pandemic has changed our lives in many ways. Most business owners have made it possible for their employees to work remotely from home for safety and health reasons. But many managers still have problems with managing their employees from afar.

With the dawn of instant messenger apps, it may have gotten easier to communicate with people all over the world, and however, malicious individuals have discovered easy ways to infiltrate our data, business information, and so on. To your surprise, some famous chat apps don’t provide encrypted chats, with that said still few chat apps can provide you end-to-end encrypted communication. Some of the best secure encrypted chat apps are listed below.