Teams | Collaboration | Customer Service | Project Management

Teamwork

The 5 project management process groups explained

5 process groups. 10 knowledge areas. 49 processes. All sliced and diced and mixed together in a slurry of business-speak that mere mortals struggle to understand. If you’ve ever picked up a copy of PMBOK (or spent much time reading primary sources from its publisher, the Project Management Institute), well— it can be a lot to digest. Especially when as a client services business your day-to-day focus is something quite different.

Take the stress out of planning and prioritizing your day with My Calendar

Tired of juggling multiple tools to manage your workday efficiently? Wish there was a single solution that could seamlessly integrate all of your tasks, projects, and time tracking in one place (not to mention your Google Calendar events)? Well, get ready to meet your new best friend: My Calendar, the latest addition to the Teamwork.com suite. Check out the video below for a step-by-step walkthrough of how it all works!

Scrum master vs. project manager: Understanding the key differences

Different projects need different tools — but they also need different types of leaders to guide the project team to success. In the world of project management, there are two main types of leadership roles: project managers and Scrum masters. But what’s the difference between the two job descriptions, and which one is the best choice for your agency’s next project?

How A Merger Accelerated Their Agency's Growth w/ Bob Ruffolo

How does a simple merger result in a highly successful business that houses both agency and consulting practices under one roof, creating what very well may be the business model of the future? Bob Ruffolo, founder and CEO of IMPACT, joins the podcast to discuss his merger with The Sales Lion, and how that led to growth that surpassed their HubSpot peers and made their consulting services a primary source of company revenue.

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

What’s one mistake you’ve made as an agency leader you’ll never forget? Several guests on this show have shared the same exact answer: “I wish I’d invested in my own financial literacy sooner!” But, what financial metrics should you focus on the most? Even if you answer that question—how do you (and your team) impact those financial metrics that matter most for your agency?

5 Steps to Win Agency Clients Using Benchmark Data w/ Chris Nault

Want to win more clients (& keep them longer) in 2024? Of course you do! Offering a free benchmark consultation as part of your sales process might just be the key to doing both this year. In this episode with Chris Nault, Founder & CEO of Growth, he breaks down the process and results from his agency's 5-week experiment of adding a benchmark consultation into their sales and renewal processes. In this episode, you’ll hear from Chris.

Top 6 valuable certifications for aspiring product managers

Great product managers are made, not born. There are plenty of jobs out there where people can get by on talent and charisma alone. But a product management role isn’t one of them. That’s because the skills, experience, and competencies required to manage and make a great product are numerous, diverse, and overlapping. Some might come naturally, but others require hands-on experience and still others, formal training.

11 types of consulting and the unique challenges they face

Consulting has become a huge part of daily operations for businesses and governments worldwide, and for good reason: It’s a great way to seek expert advice and outside perspectives to achieve goals, reduce costs, and improve performance. The numbers back up this rapid growth. According to Global Data, the global consulting industry (valued at a whopping$347 billion in 2022) is expected to hit $449 billion by 2027!