Teams | Collaboration | Customer Service | Project Management

teamwork

Agency time tracking software: 6 tools I've tested for client work

Jun 30, 2026 By Ben Brigden In Teamwork
Every agency runs on time. Whether you bill hourly, use retainers, or run fixed-fee projects, knowing where your team's hours actually go is the difference between profitable delivery and slow-motion margin erosion. Before I joined Teamwork.com, I spent years at agencies wrestling with exactly this problem: timesheets submitted days late, hours logged to the wrong project, and month-end reviews that felt more like forensic accounting than business management.
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teamwork

Stakeholder reports: what to include, who needs what, and how to stop reporting into the void

Jun 26, 2026 By Ben Brigden In Teamwork
Every stakeholder report I've written that actually changed a decision had one thing in common: it was built for the person reading it, not the person writing it. That sounds obvious, but in practice, most professional services teams default to a single report template and blast it to everyone from the CEO to the client contact. The result? Leadership skims for the one number they care about. Clients get anxious about details that don't concern them.
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Agile metrics that actually tell you something useful

Jun 26, 2026 By Ben Brigden In Teamwork
Every agile team I've been part of has gone through the same cycle with metrics. Someone proposes tracking velocity. Someone else adds cycle time. A third person builds a dashboard with fifteen charts. Within two months, nobody looks at any of them. The problem is not a lack of data. It's a lack of clarity about what decisions the data should inform.
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teamwork

The 10 client reporting tools that actually save you time

Jun 24, 2026 By Ben Brigden In Teamwork
Here's a number that still stops me mid-conversation: 57% of agency professionals spend more time reporting on work than doing the actual work. That's from our Sprint to AI report, and every time I share it, the response is the same slow nod of recognition. I've lived that reality.
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teamwork

What's new in Teamwork.com | June 2026

Jun 24, 2026 By Jordan Wellin In Teamwork
Just in time for summer, we're rolling out a brand new look and feel—shaped by your feedback—alongside some helpful updates to the way you plan, quote, and manage work. Whether it's building out project plans before staffing is confirmed, locking in exchange rates that match your finance team, or a cleaner Task Details experience on the horizon, this month's releases are all about giving you more control and less noise. Let's dig in!
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Marketing agency software: 15 tools your agency actually needs

Jun 22, 2026 By Kimberlee Meier In Teamwork
Most marketing agencies don't have a tool problem. They have a "too many tools" problem. I've seen it over and over across Teamwork.com customers. An agency starts with a project management app, bolts on a time tracker, and adds a separate invoicing tool. Then nobody can tell whether a retainer is profitable until the quarter ends. According to Teamwork.com's Sprint to AI Report, 58% of professional services teams juggle three to five separate tools just to manage their work.
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The best marketing project management software to run campaigns without the chaos

Jun 22, 2026 By Jenny Coppola In Teamwork
I've spent the better part of a decade managing marketing campaigns for agency clients, and here's what I know for sure: the tool you pick to manage that work matters more than most people think. Pick the wrong one and you're duct-taping spreadsheets to Slack threads. Pick the right one and your team actually ships work on time, on budget, and without the 11 p.m. "where's that deliverable?" panic.
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14 agile project management tools compared by someone who's used them all

Jun 22, 2026 By The Teamwork.com team In Teamwork
Agile project management tools are software platforms that help teams plan, execute, and deliver work in short iterative cycles. They support sprint planning, Kanban boards, backlog management, and real-time progress tracking, giving teams the flexibility to adapt as priorities shift.
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What's The Best Employee Time Tracking Software 2026?

Jun 22, 2026 By Teamwork.com In Teamwork
If your team's time is disappearing into a black hole, you're not alone. Without accurate time data, managing resources, budgets, and capacity becomes guesswork. In this video, we break down why employee time tracking is the foundation of smarter resource management and how to pick the right tool for your team. Why Teamwork.com is our top pick for project-based teams Whether you're a team lead, agency owner, or operations manager trying to get a clearer picture of where the hours go, this guide will help you choose software that fits the way your team actually works.
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The best client management software for delivering profitable client work

Jun 19, 2026 By Ben Brigden In Teamwork
I've spent the better part of a decade inside professional services operations. First running delivery at agencies, then joining Teamwork.com to help people learn about the platform I wished I'd had. The pattern I kept hitting was the same: a CRM held the client record, a spreadsheet tracked the budget, and a project tool held the tasks. None of them talked to each other. Every Monday morning started with a frantic reconciliation ritual that ate hours and still left blind spots.
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