The OneDesk Customer Apps
OneDesk combines helpdesk and project management into one comprehensive app.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Workflow statuses in your OneDesk account
This video provides an overview of what statuses are as well as how and where to configure them.
Timesheets and logging your work
OneDesk is software for project management and helpdesk. This video covers how to submit timesheets, run task timers, and export your timesheets.
What can customers see on the customer portal?
OneDesk is software for helpdesk and project management.
Emails in OneDesk
OneDesk is software for project management and helpdesk. This video covers the basics of how OneDesk interacts with emails, and how you can configure your email settings.
Tickets, tasks and other items.
OneDesk is software that combines helpdesk and project management.
Configuring your forms in OneDesk
OneDesk is software that combines helpdesk and project management.
Configuring custom fields in OneDesk
OneDesk is software that combines helpdesk and project management.
Configuring ticket types and task types
OneDesk is software that combines helpdesk and project management.
Creating and Managing Views in OneDesk
OneDesk is software that combines helpdesk and project management.