Teams | Collaboration | Customer Service | Project Management

%term

Essential Security Measures for Messaging Apps

Messaging apps are online platforms created for instantaneous interactions among individuals. They ease communication via text, voice, and video. They often let users share files, group messages, and use multimedia. Security, simplicity, and versatility drive messaging app choices. Pick one that encrypts chats, feels intuitive, and works across devices. The ideal app must meet your communication needs. It should balance privacy, ease of use, and compatibility.

Buddy Punch Featured among the Top-Rated Time Clock Software on Capterra's Pricing Value Report

Buddy Punch is proud to have been recognized by Capterra in the Capterra Value Report: A Price Comparison Guide for Time Clock Software, which highlights the top Time Clock software products based on user reviews—those with the highest ratings for both value for money and functionality, with the starting price and functionality details being included for each product. Buddy Punch has been mentioned in this report with the following ratings.

Project Planning: A Guide For Professional Service Firms

Your project plans make all the difference to project success. While no plan is 100% foolproof, detailed project planning gives you and your team a clear roadmap to follow—one that outlines how you can meet your clients’ goals and your own. Let’s take a closer look at the basics of project planning and how to create this actionable, single source of truth.

10 Effective Inbound Marketing Strategies For SaaS Businesses

“Once you create a loyal customer base, it is hard for a competitor to take that away." Joseph D. Mansueto. Traditional marketing or outbound marketing involves using distribution methods that are non-targeted while inbound marketing reaches out to the target audience only. It requires less budget and creates a community around your brand as well. As per Mashable research, inbound leads are 62% cheaper than outbound leads, and they convert more easily.

15 Meeting Agenda Templates In Nifty, Docs, Excel, and More

Productive meetings have one thing in common—they set up the right expectations prior to, during, and post the meeting. However, not all meetings are created equal. According to the Harvard Business Review, participants feel meetings: Clearly, communicating the purpose of the meeting takes center stage, and the best way to do this is by leveraging the right meeting agenda template. In this comprehensive guide, we’ll cover 15 meeting agenda templates to help you start on a productive note.

WEBINAR: Sharpening Your Product Strategy: From OKRs to Roadmaps

Ever feel like your roadmap is missing the mark when it comes to aligning with company goals? And crafting precise and ambitious OKRs? That’s another challenge altogether. Sound familiar? Let’s turn that around. On this webinar with Greg Bayer, Managing Director at Silver Ridge Advisors, and Roni Ben Aharon, Co-Founder, CPO & CTO at Craft.io. Discover how to create roadmaps that truly align with company objectives and develop OKRs that drive success, directly within Craft.io.

How To Improve Quality Assurance in a Call Center

Quality assurance (QA) is the core of any successful call center operation. It ensures consistent, high-quality interactions with customers and leads to improved customer satisfaction, increased loyalty, and better business outcomes. Optimizing QA processes related to the customer experience can make or break a company. This guide explores proven strategies to enhance quality assurance in your call center, elevate your customer service, build customer loyalty, and improve customer retention.

How to Avoid Trademark Infringement When Choosing a Domain Name

Today, over 350.5 million domain names are registered, and this figure is expected to soar to 557.7 million by 2026. With such an abundance of available domains, selecting an effective domain name is critical to building an impactful online presence. Choosing a domain name should involve more than finding something catchy or relevant; it must also consider existing trademarks to avoid legal complications or financial penalties.