Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

What is Team Chat Software and How does it Work?

Team chat software is a place where you can connect and communicate with your team members in a secure and dedicated professional environment. A lot of people refer to team chat software as a business communication tool, but it is much more than just this. Team chat software is a powerful invention that helps you connect with people from across different departments, countries and even continents.

Please hold-the tech revolution that's changing customer service

Good customers are hard to find; keeping them is crucial. We are working in a much-changed, digital-first economy where it’s all too easy for people to click away if they don’t get what they need. They want their issues solved quickly—preferably on first contact—and they want to feel heard. But too often, customer service teams run up against barriers.

Welcome to Courier

Welcome to Courier. We like put your engineers first, so we have designed a reliable, customizable, and cost-efficient notification system that only takes minutes to integrate into your product. To get started, head over to your Courier app and create your account. The onboarding process will walk you through creating and sending your first notification. You can use the application to build, send, automate, and monitor the status of all of your outbound messages.

The Courier Lab Episode 1 - The Journey of Building Ghostifications V1

Welcome to The Courier Lab, where we demonstrate how Courier works, highlight our favorite community projects, and talk about all things notifications with host @ShreyTheCray. The topic of this episode is "The Journey to Building Ghostifications," including the basics of communication, intro to using the Courier API, and a demo of how to build the Ghostifications project.

Simpplr - The Modern Intranet Software in 1 Minute

Keeping employees connected and engaged within an organization is complex. And with people working across multiple locations, it gets even worse. It should be simpler, and now it is… Discover Simpplr, the modern intranet software that connects people, creates conversations, answers questions, shares ideas, and finds information on any device, form anywhere. Hear about company news, events, policies, and more, it’s all in one place. Simpplr is purpose-built to help your employees collaborate across departments and stay connected to the broader organization.

How to run an icebreaker | Confluence + MURAL | Atlassian

Need to build team trust? Run an icebreaker. Understanding your teammates as real people—not skill sets—increases trust and elevates team performance. This How-to video includes: “Trading Cards” exercise from Gamestorming How to set up a MURAL board Demo of filling out board Adding and sharing in Confluence

How to understand your market | Confluence + MURAL | Atlassian

Need to know your market better? Create personas for your buyers to learn what they want. Run this Confluence + MURAL exercise to understand your buyers in product development or marketing. This How-to video includes: “Coaches and Analysts” exercise from soccer How to set up a MURAL board Demo of filling out board Adding and sharing in Confluence