A massive disruption to the traditional work structure took place during the pandemic. We saw how it fast-tracked previous work trends. In fact, most of us will probably agree that prior to the pandemic people rarely worked from home. Then by early 2020 things drastically changed. Employers and employees alike had to get used to a new paradigm – remote working. Most employers thought it would be temporary. However, they were wrong!

We’re incredibly excited to launch Element One! It’s a complete messaging package - the Element app with high-performance hosting, the entire Matrix universe and bridging to WhatsApp, Signal and Telegram. All for just $5 per month. So if you’re tired of jumping between messaging apps, Element One is for you! You can be in your Element while chatting on Matrix, and when messaging friends who use WhatsApp, Signal and Telegram.

We are in the middle of one of the biggest workplace experiments in history. While most knowledge workers have experienced remote work during the COVID-19 pandemic, we’re now shifting into new territory again—some teams will remain remote, some will go back into the office, and others will be somewhere in between. This ever-shifting landscape is what Amy C. Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, says is a hallmark of a V.U.C.A.

Office timing is a crucial topic in the professional sector today. More and more people have recently started to question whether their office timing can increase the expected efficiency of managers. On the other hand, since there has been a lot of changes in the modern working environments, it is really thought-provoking sometimes to think if there is a standard office timing in the companies.

54% of consumers worldwide report that they now have higher customer service expectations than just a year ago. That said, quality customer service software can help you streamline your business activities and improve the quality of your customer service. The software is more efficient as it captures more valuable information necessary for improving your business. Here, we learn more about customer service software, its benefits, and how to find the best one for your business.

Mattermost Boards started as an innovation project that came up during a hackathon we held in late 2020. At Mattermost, we’re focused on helping the world build better software by aligning teams, tools, and processes. We work like most other software development teams do, with stuff all over the place — in chat, emails, Google Docs, and systems like Jira and GitHub.

So your CTO has just handed you a project to revamp or build your product’s notification system. It seemed like a simple and straightforward project, but you started doing research and realized that not only is the process pretty complicated, there’s not a lot of information online on how to do it. After all, companies like LinkedIn, Uber, and Slack have large teams of over 25 employees working just on notifications.