Teams | Collaboration | Customer Service | Project Management

Employee Monitoring

How to Measure Productivity of Remote Workers: 7 Practices of Successful Businesses

Wondering how to measure the productivity of remote workers? Get straightforward answers and read about the importance of establishing clear goals, monitoring employee activities, and fostering a positive company culture.

A Guide to Developing an Effective Performance Improvement Plan

Did any of your employees start from 1 and are at 1 even after months of working in your organization? Then you may need to make a performance improvement plan for them pronto. Familiar with this term, and looking for some guidance? Here’s the ultimate guide to developing an effective performance improvement plan.

Customer Service BPO Companies; Benefits, Limitations And More

“A customer service BPO (business processing outsourcer) is a company that handles incoming and outgoing customer communication for other businesses.” The fact that customer experience (CX) is the critical factor behind the growth of any business cannot be denied. Business process outsourcing (BPO) leverages the “customer satisfaction” aspect to advertise its goods and services.

11 Top Employee Productivity Tracker in 2024

In pursuing business growth and employee efficiency, managers strive for teams that operate smoothly and independently. Yet, monitoring employee productivity solely through intuition can challenge today’s complex work environments. Thankfully, the solution lies within productivity tracking software, offering a window into your team’s daily activities. But with so many options available, which tools truly stand out as champions of workforce efficiency? Let’s find out.

Agile Development: What is a Sprint Cycle?

If you are a software developer, you must often hear the term “sprint cycle” or may also be part of it. But if not, you must wonder what it is and why it matters. Well! It is a short process that contains sessions of feedback, flexibility, and scope for continuous improvement for the development team. Sprints enable teams to deliver high-quality work faster and adapt swiftly to evolving requirements.

The 16 Best Remote Desktop Monitoring Software Solutions

Remote desktop monitoring (RDP) software allows individuals or IT administrators to access, control, and monitor computers remotely over a network connection. It offers functionalities like live viewing of desktop activities, remote control for support and system management tasks, and detailed reporting on user activities and system health. RDP software plays a crucial role in ensuring productivity, security, and effective management of IT resources.

How Remote Employees Get Away With Not Working (The Truth)

14% of all employed US adults now work remotely full-time. While this flexibility offers numerous benefits, it also presents a unique challenge: ensuring remote employees are productive and engaged. If you suspect some remote workers aren’t working, your business’s productivity might suffer. Not only does it impact productivity, but it can also strain team dynamics and morale.

Why Process Mining is a Must for Flawless Change Management

Explore how process mining transforms change management strategies. Delve into its role in identifying bottlenecks, maintaining compliance, and engaging stakeholders effectively. Learn how Insightful's workforce monitoring software enhances these efforts, providing real-time insights and comprehensive reports for optimized processes and successful transformations.