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time doctor

What is employee performance and how can you influence it?

Feb 13, 2024 By Time Doctor In Time Doctor
The word ‘performance’ has a few meanings. It can refer to artistic displays put on by actors and musicians, or—more generally—how a person carries out an action. In the workplace, employee performance is defined by how well a staff member meets the responsibilities of their role and adheres to a company’s values and standards.
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HaloITSM

Don't Overlook the Importance of Automation with All the AI Hype

Feb 13, 2024 By Benedict Barrett In HaloITSM
In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.
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Vision Helpdesk

The Top Live Chat Software Trends to Expect in 2024

Feb 13, 2024 By Megha Jadhav In Vision Helpdesk
Live chat software has been a game changer for how businesses provide customer service. Gone are the days when getting help meant waiting endlessly on hold or sending an email and hoping for a quick response. With live chat, customers can get real-time support and answers at the click of a button. Years ago, live chat was just text conversations. Today, live chat has matured as a customer service platform, features, and capabilities have expanded remarkably.
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rocket.chat

10 best instant messaging SDKs and real-time chat APIs in 2024

Feb 13, 2024 By Sara Ana Cemazar In Rocket.Chat
For businesses all throughout the world, fast and secure communication is fundamental. With over 3.21 billion active users engaging in over-the-top messaging apps daily, the significance of real-time chat solutions continues to surge. In this scenario, leveraging real-time chat APIs and instant messaging SDKs has become critical. These technologies provide a streamlined method of communication, whether it is for smooth customer service or internal cooperation.
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time doctor

Revolutionizing your workforce with an employee well-being strategy

Feb 12, 2024 By Time Doctor In Time Doctor
Taking care of employees’ well-being and happiness should be a priority for modern companies. Over the past 4 years, employee satisfaction projects have increased by 20%. This suggests that companies are realizing they need to put money into these projects.
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time doctor

Performance appraisals in the modern workplace

Feb 12, 2024 By Time Doctor In Time Doctor
Performance reviews have a single, simple purpose: To help employees and organizations improve. The idea is that by systematically and periodically assessing an employee’s job performance against established expectations, managers can identify strengths, areas for improvement, and development opportunities. Performance reviews also contribute to compensation decisions, promotions and workforce planning. And for a while – at least the last century – the system worked.
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