Teams | Collaboration | Customer Service | Project Management

End-to-end encrypted voice and video for self-hosted community users

A key component of Element X, Element Web and Element Desktop is the voice and video capabilities made possible by Element Call using the MatrixRTC backend (including LiveKit). Element Call powers end-to-end encrypted (E2EE) in-app voice and video calling at scale for our flagship messaging apps. It delivers high fidelity video calls, emoji reactions, flawless conference calls and screensharing. Of course, it also works over federation.

12 critical challenges and their solutions for global out of band communication

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.

Top 8 AI Agent platforms for employee support

Modern enterprise employee support needs three key capabilities: 24/7 availability, consistent service quality, and scalable operations— areas where traditional helpdesks fall short. AI agent platforms have emerged as the definitive solution, succeeding where earlier automation efforts fell short. These platforms allow enterprises to build AI agents that understand context, manage complex workflows autonomously, and continuously learn from each interaction.

Solve your tech overload with an intelligent transformation

This article was originally published on Inc. Over the past decade, the corporate world has obsessively chased digital transformations. But now, surrounded by a clutter of apps and incessant digital notifications, it's become painfully clear: we've been duped. Our workplaces have become dense jungles of digital clutter, leaving workers frazzled and exhausted. It's time to cut through the chaos.

Top 10 Best Shift Scheduling Apps for Nurses in 2025

Digital revolutions and shifts are a part of every industry these days, including the healthcare sector. If I talk precisely, shift scheduling apps for nurses have become the most sophisticated and advanced in this era. Thanks to that, endless phone calls and paper timetables have become a thing of the past. Today, nurses’ communication, scheduling, and collaboration have been simplified and optimized.

How Element protects against Signalgate style accidental invites

In the wake of Signalgate, we’ve had many people ask us how an enterprise-grade deployment of Element ensures that only the right people are in the right conversations. It’s an interesting insight into just how pervasive the use of consumer messaging apps within governments (and workplaces) has become. Based on their experience of WhatsApp or Signal, people simply don’t expect a messaging app to have enterprise-grade guardrails.

Top 12 time & billing software for consultants

Consulting firms need time and billing software to track billable hours, generate invoices, and manage the time spent on projects down to the second. Without one, they’ll need to rely on manual timekeeping, increasing the likelihood of errors and omissions. Time and billing software can also help them show clients the exact time a consultant has worked on a project, increasing project transparency. But which software should you go for?

Top Intranet Platforms for Corporate Communication in 2025

Intranet platforms will be a staple of businesses by the year 2025, doing the work to enhance communication and reduce internal processes. With digital tools continuing to evolve by leaps and bounds, these platforms do more than communicate. Intranet platforms help keep projects, tasks, and company culture in order, creating a unifying work environment for teams. With companies continuing to grow, intranet platforms’ contribution to optimizing productivity has never been more critical.