Transforming customer service at Intuit and Influx
How top companies are empowering agents and delighting customers with Slack as their digital HQ.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Latest Posts
Traction on Demand helps Qumulo to craft faster, friendlier customer experiences
By using Slack integrations with Salesforce, Zendesk and MuleSoft APIs, Qumulo customer success teams save hundreds of hours per year.
How 42 keeps campuses, staff and students connected and collaborating
This tuition-free school uses Slack to develop the next generation of computer programmers.
Levelling the playing field in the new hybrid workplace
Data from the Future Forum Pulse reveals alarming discrepancies between who is and isn’t coming into the office.
Managing rogue communications in the financial services sector
Secure tools can curb high-risk messaging at work when they are collaborative and pleasant to use.
Unlock search skills with a Slack escape room
Who says onboarding has to be dull? Here’s how to teach new teammates to search in Slack with ease.
Entrepreneur Neil Patel on building a digital HQ in the work-from-anywhere era
One of Forbes’s top marketers shares his best tips for embracing digital-first tools and remote work.
Creative entrepreneur Max Klymenko on living a fulfilling life
Online educator and digital agency founder Max Klymenko shares productivity hacks and tips for battling burnout.
What's new in Slack: Get to know our most helpful releases of 2021
Audio and video features, plus a few simple ways to bring more customers, partners and tools into your digital HQ.
Capture competitive intelligence in a flash with automations
How Salesforce harnesses the power of Slack and MuleSoft Composer to uncover deal details, recoup productive time and boost win rates.