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How To Build Cybersecurity Culture At Your Company

Cybersecurity is a key priority for small, medium, and large companies. If you are a keen internet user or a lover of news and trending topics, I am sure you already know the current threats surrounding the cybersecurity realm. Cybersecurity threats are now a nightmare that faces all levels of organizations. Malware attacks, DDoS threats, phishing, brute force, SQL injections, etc. are running riot in the internet streets.

10 Customer Tools For Business Consultants

The best customer tools for business consultants can elevate your consulting business and make it more efficient. If you are constantly looking for new ways to drive operational efficiency and streamline your workflows, you need to take some of the tools on our list for a test drive. With an abundance of tools on the market, there is no shortage of options to choose from.

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10 Ways To Increase Operational Excellence Across Your Workforce

Achieving operational excellence will ensure your business is firing on all cylinders. This is the point at which everything just falls into place and works seamlessly. If you do not yet have a clear path toward operational excellence, this guide will offer a few practical ways for you to unleash the potential of your organization. But first, let's break down operational excellence.

3 Methods To Improve Customer Success For Professional Services

Customer success management is designed to optimize customer engagement and encourage them to unlock value from your professional services. What customer success looks like for your professional services business will depend on customer objectives. Customer success managers must work to ensure that customers are in the best position to hit these objectives.

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Why Listening to Customer Feedback Leads to Startup Success

Did you know that ignoring customer feedback has resulted in 14% of startup failures within the last few years? Besides sketchy products, poor pivots, and lousy marketing strategies, they all boil down to one factor - the lack of constructive criticism. As a startup business, it's essential to solve problems the right way. Therefore, having a strong personality when facing constructive criticism is necessary, as it will lead to further improvement of your products and services. And your startup's best critics are your customers. As such, listening to what your customers have to say will help your company produce better quality items in the future.

5 Ways Consultants Can Improve Operational Efficiency

Some industries operate like clockwork. The process is so well-oiled that the participants can predict how many hours will be spent by which person, on a project and even the timing of when a task operator will complete something. But for others, efficiency is elusive. There are dozens of different points of intervention that can lead to production delays and subsequent loss in productivity.

5 Benefits of Operations Management Software For Insurance Companies

Operations management software is a must-have for insurance companies. From managing policies and processing claims to storing customer data and analyzing trends, insurance companies use operations management software to centralize a full range of processes. This article will explore the benefits of operations management software for insurance companies. ‍ StartingPoint has become a go-to platform for insurance companies looking to streamline their processes and embrace workflow automation.

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Enterprise Project Management - 3 Ways To Build Transformational Workflows

Enterprise project management often comes with many different moving parts. To build effective workflows for your team, you need access to the right project management solutions. Powerful cloud-based enterprise project management solutions can automate processes and make it easier for you to collaborate with all project stakeholders. It's easy to underestimate the impact of a well-functioning workflow. Ineffective workflows can lead to frustration, lost productivity, and even errors that could potentially jeopardize the success of your project. On the other hand, building efficient workflows can help you to save time and money while ensuring that your projects are completed successfully.

10 Project Management Principles For Operational Efficiency

Project management principles can help your organization strive toward operational excellence. If you are embarking on complex and challenging projects, you need a clear set of principles to ensure you are moving in the right direction. While there are many different project management frameworks, we are going to break down some basic project management fundamentals.

5 Best Practices For Helpdesk Support Software

Helpdesk support software is used by organizations of all sizes to effectively manage support requests from customers. When support teams have access to the right tools, they can elevate customer experiences and inspire retention. Investing in robust helpdesk support software is a no-brainer for your organization. ‍ The question is, what are the best practices for implementing helpdesk support software? Typically, support teams already have firmly established workflows and processes in place.