A long line of customers, last-minute cancellations, and employee no-shows can affect any business. It impacts morale and productivity as your team would be overloaded with work. So how do you fix these problems? By adopting rock-solid employee scheduling practices. You need to chalk out a powerful scheduling process that protects your bottom-line. In this article, we’ll cover eight scheduling challenges and highlight a few tips to overcome them so you can create great work schedules.

Looking for an employee accountability template? Holding employees accountable for their actions may seem daunting, especially if you’ve just been promoted to a managerial position or are a new business owner. But how do you hold an employee accountable? In this article, we’ll share smart strategies for increasing employee accountability. We’ll also provide four employee accountability templates that you can customize for your needs.

Want to learn how to keep accurate employee attendance records? Having precise and up-to-date employee attendance records makes good business sense. And in most countries, including the USA, it’s also a requirement under the law. Unfortunately, many employers see attendance recording as an unnecessary hassle. But it doesn’t have to be! In this article, we’ll explain what employee attendance records are and why you need them.

Looking for an effective call center attendance policy? Excessive absenteeism, tardiness, and other attendance issues are difficult to manage in a call center. These problems negatively impact agent productivity, team output, customer experience, and business growth. Fortunately, you can bring these problems under control by setting up an excellent attendance policy. In this article, we’ll discuss how to create a call center attendance policy to prevent absenteeism and tardiness.

Want to learn the art of effective timeboxing? We’d all love to master time management and improve our productivity. And there are many techniques out there to help us do this. One popular method is timeboxing. Timeboxing helps you accomplish your productivity goals by adding time limits to your tasks. In this article, we’ll explain what timeboxing is and its key benefits.

Looking for the right work models to maximize employee efficiency? The COVID 19 pandemic caused a strategic shift in business operations across the globe. And from bidding goodbye to office cubicles to creating a personalized home office, employees and organizations are now adapting to new work models. In this article, we’ll explore the various work models. We’ll then help you determine which work model aligns perfectly with your business goals and objectives.

Curious about the different types of flexible work schedules? Following a global pandemic, businesses are looking to enhance employee productivity despite limited physical interaction. They have adopted strategies to ensure unobstructed workflow, flexible work schedules being the most popular ones. So how do you incorporate this evolving schedule system into your company?

Want to set up a hybrid office? The pandemic has resulted in drastic changes in how and where we work. While the office workplace keeps evolving continuously, this sudden need for evolution in the post-COVID world can be challenging for many companies. Various companies are now adopting either a remote or hybrid work model. So how do you modify your workspace without reducing employee productivity?

Curious about call center monitoring? Call centers are the focus of global, on-call customer service. And ensuring excellent customer service via call centers is crucial to every type of business. This is why call center monitoring is becoming increasingly important. But how do you start the call center monitoring process? This article will explore call center monitoring, the six steps for effective call center monitoring, and its key benefits.

Interested in call centers operations? Efficient call center services are vital for building a loyal and satisfied customer base. This is important because happy customers lead to an enhanced company image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your contact center running smoothly and profitably. In this article, we explain what call centers are.