Teams | Collaboration | Customer Service | Project Management

The top 5 virtual assistant companies in the USA

As a startup or small business owner, you may have to juggle multiple tasks that may dilute your core expertise. Fortunately, you can hire virtual assistants to take care of any repetitive mundane tasks, freeing up time for you to focus on growing your company. And if you’re looking for a virtual assistant from the USA, you’re in the right place. A US based virtual assistant will have the necessary skills and expertise to handle any daily recurring task for you.

Highest-rated employee monitoring software and a proven mid-market fit: What G2's Winter awards revealed

In the season of gift-giving and new beginnings, we’ve received the best present of all — confirmation that users love us! Popular software review site G2’s quarterly reports for Winter 2023 show that Time Doctor held its number one ranking in the Employee Monitoring category for the eighth quarter in a row. We also out-ranked six competitors compared to last quarter to rise to 12th spot for the Time Tracking category (out of 125 products).

Hubstaff vs Harvest: A head-to-head comparison

Looking for a comprehensive Hubstaff vs Harvest comparison? If we were in the 1920s, a manager or supervisor would perform employee monitoring. But almost all employees work on computers now. And while managers are still essential, they can’t possibly monitor all employees’ computer activities — especially regarding remote work. So how do you ensure that your employees are actually working and not wasting time on social media? Using time tracking software is the answer.

7 top tips for increasing productivity at your contact center

Like most companies, contact centers want their employees to be as productive as possible. But asking the world of them is unrealistic and counter-productive. Call centers frequently experience high rates of burnout, staff disengagement, and attrition, which can often be attributed to difficulties in managing productivity. And in the wake of the pandemic, these issues have magnified due to the transition to remote work.

ActivTrak vs Time Doctor: A head-to-head comparison

Looking for a comprehensive ActivTrak vs Time Doctor comparison? You’ve come to the right place. ActivTrak and Time Doctor are fantastic employee time tracking, productivity management, and employee monitoring software. However, they do have some differences in functionality. This article will cover the main differences between ActivTrak and Time Doctor. By the end, you’ll know exactly which software solution will suit your business’s needs. Let’s go.

Teramind vs Time Doctor: A head-to-head comparison

A comprehensive time tracking software can do wonders for your team – whether they’re remote, hybrid, or onsite workers. Time Doctor and Teramind are two of the most popular time tracking software in the market. So, if you’re looking for a detailed comparison between Teramind vs Time doctor, you’re in the right place. In this article, we’ll provide you with a feature-by-feature comparison of Teramind vs Time Doctor.

Tsheets vs Time Doctor: A head-to-head comparison

As companies become increasingly competitive, finding new ways to track employee productivity is essential. Luckily, time tracking software enables companies to track employee productivity easily. This tracking technique helps employees manage their time and organize their workflow. In this article, we’ll compare two well-known time tracking tools: Tsheets and Time Doctor. We’ll take a detailed look at their features and integrations to help you choose software that suits your needs.

3 types of call center attrition and how to calculate them

When we talk about call center attrition, we usually mean it in the broadest sense, essentially to talk about the rate at which you lose employees. Sometimes, however, we also use the words turnover or churn. Strictly speaking, there are differences between those three terms. It’s useful to understand them as the type of attrition or turnover your call center is experiencing will tell you how big your problems potentially are.

How Time Doctor helped these BPOs achieve high employee engagement rates

Employee engagement has long been an issue for BPO companies, but never more so than in today’s post-pandemic world of hybrid and remote work. Among the companies we interviewed, we found that they shared common problems that emerged as a result of poor employee engagement levels. These included a lack of productivity, reduced customer satisfaction and retention, and increased employee attrition.

6 virtual assistant trends to look out for in 2023

Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters and longer-term strategies. This will let you handle the growing workload without getting burnt out. That’s why you need to keep tabs on the latest trends in the virtual assistant industry.