Teams | Collaboration | Customer Service | Project Management

Slack School | Let's talk huddles

Huddles in Slack are like a virtual tap on the shoulder when you just need to talk things out face-to-face. In this episode, we’ll show you how to jump into a quick video chat in Slack, have AI take your notes during the call notes, and even doodle on shared screens to solve problems in real-time. It's the fastest way to get on the same page so you can get on with your work. Class dismissed!

Slack School | Slackbot for Case Management

Closing a case is satisfying. Hunting down the information you need to do it — not so much. In this episode, we’ll show you how Slackbot brings the answers to you. By surfacing relevant details from past cases and documenting new ones directly in your Salesforce channel, Slackbot helps you stay focused on what matters: the person you're helping. If you work in a support role, this one's for you. Class dismissed!

Slack School | Bringing Google Apps into Slack

You know that frantic scramble when you can’t find the right Google Doc and the meeting is about to start? Yeah, let’s not do that anymore. In this episode, we'll show you how to bring Google Drive, Calendar, and Gmail directly into Slack, so you can preview files, respond to calendar invites, and manage notifications without ever leaving the conversation. Class dismissed!

Slack | What Is a Work OS? (Explained in 60 Seconds)

Switching between 10 different apps just to get one task done? A work OS can turn your chaotic workflow into a central hub. It’s an open, flexible platform that centralizes your people, projects, data, and knowledge in one place. The Problem: App Fatigue Most teams lose hours every week jumping between spreadsheets, chat apps, and project tools. Information gets buried, and productivity stalls.

Slack School | Getting started with a new Workspace

Just launched a new Slack workspace and not sure where to start? In this episode, we’ll walk through the essentials to get you up and running fast. From setting up the right channels and creating simple workflows to installing must-have apps, learn how to build a strong foundation from day one. Class dismissed!

Slack School | A New User's Guide to Slackbot

Starting a new job is exciting, and getting settled in Slack is the best way to hit the ground running. In this episode, we’ll show you how Slackbot can help you navigate your new workspace like a pro. From finding the right experts and summarizing channels to building out a 30-60-90 day plan in a canvas, see how simple prompts can help you get oriented fast. Class dismissed!

Slack School | Slackbot for Sales Teams

If you sell with Salesforce, this one’s for you. See how Slackbot can help you spend less time switching tabs and more time hitting your quota. From capturing leads and checking Salesforce records to prepping for customer meetings and prioritizing what to tackle next. If you aren't sold on Slackbot, you will be after this episode. Class dismissed!