Teams | Collaboration | Customer Service | Project Management

AI can feel daunting, but treating agents in Slack as teammates unlocks new possibilities. Elia Wallen, CEO at Engine, has seen it firsthand. EVA (Engine Virtual Agent), which they launched in just 12 days, now handles over 30% of all their cases, so their team can focus on the work that matters.

Ethical growth takes more than great intentions — it takes great collaboration. Wolf & Badger uses Slack to bring global teams and sustainable brands together, turning shared values into real impact.

Learn how to run a Slack workflow automatically whenever a Salesforce record changes. We’ll walk through setting up the Slack + Salesforce connection, installing the Slack Platform Connector, and building a simple automation that keeps your team in the loop. Automate alongside us in your own sandbox. Class dismissed!

We’re bringing a ton of great, new features right to where all your conversations (and magic) happen every day. Relive to see how we’re making work simpler, smarter, and a whole lot more fun.

Canvases, lists, integrations, workflows — Scott Patton from Verizon uses them all in Slack. From staying organized to automating the everyday, Scott’s got tried-and-true tips to keep work flowing.

Now that OpenAI brought Codex, their AI coding agent, into Slack, it’s like having a brand new software engineer on your team. You can have Codex analyze issues, write pull requests, and manage different tasks — all without ever leaving the flow of work.

Build a simple workflow using Slack Workflow Builder. We'll walk you through how to get started, consider user input, post messages or emoji reactions, and more. Build alongside us in your own sandbox. It’s easier than you think. Class dismissed!

When moving fast matters, every second counts. Shad Ellis, Manager of Technical Program Management at Amazon Web Services, shares how Slack helped his team resolve critical issues faster and keep AWS customers happy. How has Slack helped your business?

Dive into Salesforce Channels: the feature that connects your Salesforce data and your Slack conversations into one seamless experience. Learn about set up, which plans have this feature, and adding components to Lightning pages. Start collaborating with all your real-time customer data - no swivel-chairing required! Class dismissed!

It’s time to check in with CCO on the Go! Peter Doolan, our Chief Customer Officer, takes us behind the scenes of a customer feedback session from the Salesforce Tower in NYC.