Teams | Collaboration | Customer Service | Project Management

Mattermost wins 'best innovation in communication and messaging' in DeveloperWeek DEVIES Awards

It’s with great pride we announce Mattermost has won the 11th annual DEVIES Award for Best Innovation in Communication and Messaging. The award was presented on February 15 during DeveloperWeek 2023. The Mattermost platform distinguished itself as the most effective collaboration platform for developer and engineering teams.

6 best open-source Twilio alternatives

Twilio is one of the big names in the space of omnichannel communication. However, it’s not the only one! As technology advances, more businesses seek communication solutions offering better flexibility and security. While Twilio remains a giant in this bustling metropolis, there is now a multitude of open-source alternatives that offer unique features and benefits. These alternatives may provide additional capabilities and advantages, depending on the situation.

8 Organic B2B Growth Channels for your B2B SaaS Business

The success of your B2B SaaS business greatly depends on the B2B growth channels you use. Let me provide some evidence to support the statement mentioned above. Regardless of quality in the digital age, your SaaS business would compete fiercely with all other SaaS companies. You might provide a superior offering compared to all the SaaS products on the market. Still, to get a lead from your prospective clients, your client or customer needs already be aware of the existence of your product or service.

What is Workation and How to Plan a Successful One?

There is no denying that the pandemic has significantly altered the way we live and conduct business today. A system that we once believed to be impenetrable has undergone changes over the past two and a half years. In an effort to combat COVID-19, hybrid and remote work emerged. However, as businesses constantly work to keep their employees satisfied, these practices are becoming increasingly popular. An ecosystem that was inconceivable before the epidemic has been formed and changing the work dynamics.

82 Motivational Productivity Quotes That will Alter your Stance

Speaking for myself, productivity quotes, including the mental health memes that help me deal with stress in various ways, played a key influence in my professional life. I developed the habit of reading to them both occasionally. I am a writer by profession, and unlike most writers, I spend ample time learning about the subject before writing the blog. And one fine day, as I pondered whether my approach was correct, I came across the quote below.

Tools and Techniques to Establish Your Data Team Early

You can’t really invest in a data team too early. That’s something we learned as a small but growing team. We invested in a data team at an early stage, so we could establish product usage trends, create business insights, and identify areas to improve our product. If you’re an early-stage startup, start building your data strategy team and architecture as soon as you can.

Smarter Customer Engagement Flows with Courier's New Segment Integration

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

10 best Twilio alternatives to engage with your customers

In this digital era, businesses must lean on innovative ways to communicate with customers as the world becomes increasingly connected. Twilio is one of the most well-known platforms for extending communications to multiple channels, including SMS and voice. However, did you know that several other alternatives to Twilio offer similar features and, in some cases, even more functionality?

Rocket.Chat - Secure and compliant collaboration platform

Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.