Teams | Collaboration | Customer Service | Project Management

Skype, you’ve served us well. If you’ve ever worked remotely or needed to make an international call, there’s a good chance Skype was your go-to app. For years, it was the first tool many of us reached for when starting the day. But as with all technology, change is inevitable. Recent rumors have fueled the idea that Skype’s time is running out.

‍ After pioneering internet calling 23 years ago, Skype is officially shutting down. Microsoft, which acquired the platform 14 years ago, announced that it will retire Skype to focus more on Teams. With just 10 weeks remaining, users must now decide the next steps for their Skype accounts.

As space becomes an increasingly contested domain, military and defense organizations require robust communication solutions that ensure secure, reliable, and instantaneous data transmission across their operations.

Working from home has become much more popular now. More and more businesses are adopting this flexible work style, and the reason for it is obvious. According to Owl Labs, 62% of people say they get more work done when they do their job at home. But, let's be real—working from a distance is not always simple. Making sure everyone agrees can feel like herding cats, especially when team members are in different cities or even countries and time zones.

Imagine you’re running a business where the phone’s ringing off the hook, emails are piling up, and customers are flooding your chat lines with questions—some urgent, some mundane. It’s a typical day in a contact center, right? Companies pour their hearts into making customer service better because, let’s face it, happy customers are the lifeblood of any business. But here’s the thing: handling a flood of inquiries every single day isn’t easy.

Critical infrastructure organizations, including energy, transportation, healthcare, and government services, are under increasing pressure to modernize. Aging systems, evolving cyber threats, and stringent regulatory requirements demand a new approach to operational resilience. Yet, many organizations still rely on disconnected systems and outdated communication tools to manage essential workflows, creating inefficiencies and security vulnerabilities that put mission-critical operations at risk.

In today's digital world, businesses require extremely safe communication equipment to protect sensitive data from cyber threats. Encrypted messaging apps ensure that all office conversations remain inaccessible to private and unauthorized institutions. Here is a list of the top 10 encrypted messaging apps for safe office communication.

Michael Denari shares insights on Canva’s AI strategy and how AI is transforming productivity and creativity for the future of work.

Good observability helps you understand what’s happening, but our previous logs made it hard to see the full picture. Debugging often meant searching, filtering, and manually piecing together trends. Spotting a spike in failures or a drop in message volume shouldn’t take that much effort. The new logs histogram makes this easier. Instead of scanning rows of data, you get a real-time visual overview of message activity.