Teams | Collaboration | Customer Service | Project Management

Free software needs free thinking

I recently participated in discussions at Open Forum Europe’s EU Open Source Policy Summit, FOSDEM and Open UK’s State of Open conference. All of these discussions touched on how governments and open source vendors need to work together and, specifically, how public sector organisations can help fund open source development.

22 Best Project Management Tools for Teams

Project management is a critical part of business processes. Without the right project management app, tasks can quickly fall behind schedule, leading to missed deadlines and increased stress for team members. Teams’ project management tools play a vital role in streamlining communication, efficiently allocating resources, and tracking progress in real time.

The All-in-One Messaging Solution for Student Success

In today's fast-paced, technology-driven world, effective communication plays a crucial role in students' academic journeys. From managing group projects to staying connected with classmates and instructors, students need a reliable platform to keep everything organized and efficient. Enter Troop Messenger, the ultimate messaging solution designed to streamline communication, enhance productivity, and foster collaboration among students.

What to Look for in a Skype for Business Alternative

On Oct. 15, 2025, Microsoft will stop providing support for Skype for Business. If your organization still uses Skype for Business to collaborate, you need to immediately start thinking about moving to a new collaboration platform. Otherwise, you risk communication disruptions, frustrating your employees, and exposing your organization to additional security vulnerabilities, among other risks.

Slack Pricing: How Much Does Slack Cost and How to Pay Less?

Although Slack is generally loved, there are a few complaints that we all have about it. Primarily, the price. It’s not the most expensive team chat app out there, but certainly not the cheapest either. This is the number one complaint you get when browsing social media for feedback on Slack. As you’ll find out, Slack can cost a pretty penny. But is that money really well spent? In this piece, we’ll take a look at the cost of Slack.

What is RingCentral? Review: Features, Pricing, Pros, and Cons

Today, we will talk about one of the most discussed companies on the internet today . You may have already guessed it from the title of this blog – but a little drama is important too. So yes, we’re talking about RingCentral in this blog. RingCentral is a leading cloud-based communications platform that provides businesses with a comprehensive suite of tools.

WhatsApp Web: A Detailed Guide on How to Get the Most Out of It

Remember when sending a message came with a hefty price tag? Back then, group chats, team discussions, and connecting with friends across countries felt almost impossible. Communication was limited and staying connected was a challenge. Thankfully, apps like WhatsApp changed everything by allowing us to send messages over the internet and avoid costly mobile phone charges.

WhatsApp vs Slack: How Our Team Spotted the Champ

WhatsApp is one of the most famous mobile-first tools. The messenger come a long way since its early days in 2009 when it was just a simple app for sending notifications to friends. Today, 1.5 billion people use WhatsApp for everything from personal chats to business conversations. Recently the company even launched WhatsApp Business—a separate application designed specially for small companies. Steady progress in the business communication industry makes WhatsApp a rival to other team chat apps.

8 best practices for managing off-channel communications

‍ Communication in the workplace has evolved beyond emails and enterprise chat platforms. Employees now use personal messaging apps, encrypted services, and even social media for work-related discussions. Plus, a 2023 HP Wolf Security Report found that 67% of remote and hybrid workers often use personal devices for work. While this change boosts productivity, it also introduces security risks, regulatory challenges, and potential data breaches.

2025's Top Skype for Business Alternatives

Over the past few years, Microsoft has been phasing out Skype for Business, causing companies to look for alternatives. Fortunately, there are many options available on the market that offer better call quality, security, and privacy compared to Skype for Business. Some of these alternate enterprise collaboration platforms also allow for greater hosting flexibility.