Teams | Collaboration | Customer Service | Project Management

6 Best Employee Engagement Ideas

People are the backbone of any successful business. When employees feel motivated, empowered, and valued, they become more than just workers – they become champions of your company’s goals and values. Employee engagement thrives in workplaces where team members clearly understand the organization’s vision, have the freedom to voice their ideas, and are consistently receiving recognition for their deeds.

Rocket.Chat | 2024 in Review

As we step into 2025, we’re filled with gratitude as we reflect on the moments that made 2024 truly special for Rocket.Chat’s incredible team. Check them out in our recap video! From the milestones we celebrated to the challenges we conquered, each moment reflects the incredible dedication of our Rocketeers who bring our DOTS to life every day. Together, we’ve built something truly special, and we couldn’t be more proud of what we’ve achieved. A huge thank you to our amazing team for making everything possible.

How to Improve Employee Engagement for a Thriving Workplace

You know that very awkward silence when you ask for ideas in a team meeting and nobody says a word? Yeah, we’ve all been there. It is not that your team is not talented or capable, it’s just that something is missing. That “something” is engagement. When employees are unplugged from their work, the best of tasks feel like pulling teeth. But when they are? That’s where the magic happens-productivity soars, creativity flows, and everyone works better together.

Which Video Conferencing Software is Right for Your Business?

Choosing the best video conferencing software is a crucial choice for any business in today's digitally-first world. A dependable video conferencing solution is essential whether you're conducting virtual meetings, interviewing clients, or networking with team members worldwide. Which video conferencing tool is best for your company, given the abundance of options available?

What is Post Quantum Cryptography & Why It's Crucial for the Future

As our societies become integrated with technology, data security has been deemed to be of high importance. That is why, along with technological advances, new techniques to hack into networks and gain unauthorized access to personal data are being invented. Notably, the fastest upcoming threat that may continue chipping away at our cryptographic systems is quantum computing. That is where post-quantum cryptography, better known as PQC, comes in as a solution.

10 ways AI-powered public services are driving innovation in government

‍‍ Public services and innovation in government are entering a new era of speed and satisfaction, thanks to the power of AI. A good example of this transformation is the tax chatbot by the Internal Revenue Service, which assists taxpayers with filing their tax returns. Since its implementation, it has led to a 30% reduction in calls to the IRS helpline.

Mastering Team Communication with AI: The Role of Paraphrasing Tools in Collaborative Success

In today’s remote world, communication in business operations is vital for business success. Whether working remotely or in a hybrid, teams must be able to communicate clearly for projects to be completed on time and effectively. Artificial intelligence (AI) tools such as paraphrasing tools can streamline business operations and help with team communication levels.

Streamlining Workflow: Using Group Chats and Channels for Better Collaboration

It seems that modern teamwork can no longer operate without group chats. They make communication faster, which leads to easier collaboration and more organized projects. Group chats can improve work efficiency, no matter if it’s a small team or a global organization. But how do you get the most out of them? It’s important to use the technology effectively, after all. How can group chats and channels boost collaboration and create a more productive work environment? We try to find out.

Top 10 emergency management tools to navigate crises

‍ In December 2022, Rackspace Technology, a managed cloud services provider, experienced a ransomware attack that locked hosted Microsoft Exchange accounts for 30,000 customers. While the company quickly made decisive changes post-incident and advised customers to migrate to Microsoft 365, the breach could have been prevented with thorough planning and emergency management.