Security

29 Questions to Ask Before You Invest in SaaS ITSM Software

As you are learning more about options in the market, it's key to understand what factors indicate the best possible value. Get all the details about these elements such as: Download your free copy of our guide to make sure you're asking the right questions and getting the platform you actually need.

How to Ensure Data Security for Remote Workers in 2022

Remote work, in some form or another, is clearly here to stay. But it’s not enough for businesses – particularly small businesses – to simply extend pandemic-era remote work accommodations indefinitely. And there’s a very good reason for that. According to cybersecurity firm Malwarebytes, a full 19.8% of businesses suffered a data breach after switching to remote work arrangements. And the reason for that is clear.

What is Voice Authentication? (Pros, Cons, FAQs)

Voice authentication is an identity authentication technology that verifies a user based on their unique biometric characteristics. It’s secure, fast, and can be applied across several fields like mobile applications, IoT devices, and call centers. Moreover, the advancement in neural networks over the past few years has enabled the development of faster and more accurate voice authentication systems.

Cybersecurity Firm Enhance Service Delivery Team Workflow with Scoro

A global cyber security firm with a goal of doubling the revenues for its 100-strong Solution Engineering and Service Delivery team over the next year. This team, identified as strategically vital, had been running all its team scheduling and resourcing using: To support their ambitious growth goals, they recognized they needed a much more sophisticated workflow – and software solution to orchestrate that.

4 Questions To Ask Your Vendor About Security - Podcast

October is National Cybersecurity Awareness Month and this month on the Vivantio Vibe podcast, we dive into security issues, trust factors and some questions you should ask to make sure your software vendor will keep your company and your customer's data safe. Director of Digital Marketing and Vivantio Vibe podcast host Todd Carruth shares 4 questions to ask your vendor about security. You can listen below or download wherever you get your favorite podcasts including iTunes or Spotify.