Teams | Collaboration | Customer Service | Project Management

A HIPAA compliant messaging app is a secure communication platform that encrypts Protected Health Information (PHI), enforces access controls, maintains audit logs, and supports HIPAA compliance through a Business Associate Agreement (BAA). Unlike consumer messaging apps such as WhatsApp, iMessage, or SMS, HIPAA compliant platforms are designed to protect patient data and reduce compliance risks.

It is one of the most frustrating paradoxes in professional services. Your team is working around the clock. Calendars are packed. Slack is buzzing. Everyone is exhausted. Yet when the quarter closes and financial results arrive, the story is different. Profit margins are thin, flat, or shrinking even with high billable work. The most profitable agencies are not the busiest ones. They are the ones who clearly understand how time, effort, and resources convert into revenue.

From the cloud to Covid to AI, IT has absorbed the shock, rewritten the playbook, and quietly taught the rest of the business how to change.

Great ideas can start with a random spark at 2 a.m., grow through a planning session with ChatGPT, or take shape in a brainstorm with Claude. AI helps you plan, but getting that plan into Trello has always been a manual, momentum-killing process. Today, that changes. Trello now uses MCP (a shared standard that lets AI tools talk to apps like Trello) to connect with assistants like Claude, ChatGPT, Gemini, and Cursor. That means you can manage your boards, lists, cards, and checklists just by asking.

Enterprise AI pilots are stalling in every industry I work with, and the buyers themselves can tell you why. They aren’t buying AI capability. They’re buying organizational trust at scale, with the least possible integration debt. The vendors still selling capability to IT leaders are losing deals to the vendors selling trust.

Learn what employee productivity really means, the metrics leaders track, and a step-by-step framework to measure it accurately.

Each quarter, we ask some of our R&D teams to take a week away from the day-to-day to experiment and innovate on AI. We call this AI Builders Week, and it helps fuel our AI transformation. In past quarters, we’ve focused on building for individual workflows — how do we each get faster and more productive by inserting AI into different parts of our daily to-dos?