Future for University IT is customer-centric, finds research by Service Desk Institute for Freshworks
Nearly 80 percent of university IT teams to focus on customer experience over next twelve months
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Press Release
Freshworks Revamps Its Flagship Product Freshdesk - Calls It The 'Mint' Experience
Brand new helpdesk experience focuses on delivering modern, agile customer support
Zendesk Unveils Products to Help Enterprises Build Better Customer Relationships
SAN FRANCISCO – October 24, 2017 – Zendesk (NYSE: ZEN) redefines customers relationships, creating beautifully simple software for more than 107,000 customers. For 10 years, its focus has been on connecting companies and customers in better ways. Now Zendesk is expanding enterprise and machine learning capabilities with new product offerings: Talk Enterprise, Chat Enterprise and Answer Bot.