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7 best citizen engagement platforms in 2024

Citizen participation has taken center stage in the quickly changing terrain of modern administration. Governments worldwide are realizing how crucial it is to improve public services, increase transparency, and involve citizens in decision-making processes. In this context, citizen engagement platforms have emerged as critical instruments in this attempt.

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Service Watch and Desktop Virtualization

This article covers the benefits and instructions for deploying Service Watch Desktop for end-user devices and Desktop Virtualization platforms such as Azure Virtual Desktop, Windows 365, or Amazon Workspaces. The use of Virtual Desktop Infrastructure (VDI) is on the rise because of remote work, and increased need for security, and outsourcing. The rise of these environments brings the need to proactively monitor and troubleshoot remote virtual desktops - there are lots more moving parts, for sure.

10 Examples of Nonverbal Communication

Communication is the process of sharing information, ideas, and opinions between two or more people. It makes teams bond stronger, get to know each other, and find solutions to problems if there are any. Effective communication and identification of nonverbal cues when having meetings or hot discussions are essential. We often try to hide our emotions, feelings, and ideas but our bodies still send some subtle messages.

TikTok employees voice frustration over return-to-office tracking system

TikTok employees in the United States have expressed frustration and concern following the company’s introduction of a tool for monitoring office attendance and the imposition of disciplinary measures for non-compliance with new in-person work mandates. The move is part of an unconventional effort to encourage employees to return to the office, employing custom data-collection technology.

Worried a remote employee isn't working? 8 ways to know

When you manage an in-office team, it’s relatively easy to tell if an employee isn’t doing their job. You can simply stop by their desk or set up in-person check-ins. However, monitoring remote employees isn’t quite as straightforward. At Time Doctor, we’ve been growing our remote team for over a decade. We’ve learned a few things about encouraging remote employees to stay focused while giving them space to do their jobs.

5 Steps to Implement Interprofessional Collaboration (With 5 Success Stories)

Did you know that ants are great at working together? Just like them, your team can do amazing things with good teamwork. A great way to boost teamwork is by adopting interprofessional collaboration in your organization. Not sure what it means? Let’s explore the concept of interprofessional collaboration together to see how it can help your team work like a well-organized group!

5 Service Level Agreement Metrics to Track Service Fulfillment

Are you already keeping a close eye on Service Level Agreement (SLA) metrics? As part of your IT Service Management (ITSM) strategy, these metrics help you not only meet but exceed your service delivery goals. Following the age-old rule of service delivery, “The customer is always right,” organizations worldwide strive to provide efficient service to their customers, clients, or internal stakeholders.

Knowing Onshore vs Offshore Activities: Difference and Vitality

Today’s globalized business environment, business organizations need to optimize their operations constantly, reduce costs, and improve efficiency. Presently, two strategies have become highly popular: these are offshore vs onshore activities. Both the approaches are different and deliver services differently but they both have significant impact on an organization’s success. In this blog, we will understand the differences between onshore and offshore activities.