Portfolios in OneDesk
OneDesk is software that combines helpdesk and project management.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Tickets, tasks and other items.
OneDesk is software that combines helpdesk and project management.
Configuring your forms in OneDesk
OneDesk is software that combines helpdesk and project management.
Configuring custom fields in OneDesk
OneDesk is software that combines helpdesk and project management.
TeamSupport Salesforce Help Desk integration
Learn how TeamSupport's customer support software integrates with Salesforce CRM for seamless, bi-directional customer management.
Your OneDesk Customer Portal
OneDesk is software that combines helpdesk and project management.
Zendesk Launches Discord Integration Enabling Seamless Customer Support Within World's Largest Gaming Community
SINGAPORE – August 14, 2018 – Zendesk, Inc. (NYSE: ZEN) today announced an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in Discord without interrupting game time.
Girish Mathrubootham shares Freshworks story
Our CEO and Founder, Girish Mathrubootham, shares the story of Freshworks and his advice for startups at the Refresh:CX conference in Sydney.
Freshdesk Marketplace Stories from the Month that Went by
The Marketplace has been growing week on week and as usual, we have a new set of apps that have been added to our marketplace this month. This month has been an exciting time for us as we also had our partner webinar with CxMoments on 1o July 2018. Let’s dive into what the Freshdesk marketplace brings to the table this month to boost your customer experience and customer engagement.
Omnichannel vs. the other way
If you’ve followed Marisa’s journey with Frozen Outdoor, as well as how—and why—the company implemented omnichannel customer service, then you might be wondering: what’s it like for agents on the front lines?