Unlocking the power of case swarming with Slack and Salesforce
In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Manage data in the flow of work and close deals faster, as a team | Slack for Sales | Slack
See how the Sales Cloud for Slack app helps sales teams get access to update or add new data to Sales Cloud – all without leaving Slack, your Digital HQ.
Connect with customers in a new way | Slack for Sales | Slack
Slack is where sales reps and prospects work together in real-time. Learn how Slack can help you win—and grow—your next big account.
Boost sales productivity in Slack| Slack for Sales | Slack
See how Slack helps sales ops teams boost productivity by automating routine work, sharing data, and speeding up sales processes – all without leaving Slack, your Digital HQ.
Using the Slack CLI to create a new app | Slack Platform | Slack
With the new Slack Platform CLI, you can create a scaffold of an app in seconds. In this video, Developer Advocate Colm Doyle shows the three most common use cases of the slack create command.
Inflexible return-to-office policies are hammering employee experience scores
Future Forum data shows employee experience scores plummeting as ‘RTO’ policies take effect, particularly for those without schedule flexibility.
Skyscanner engineers find answers 95% faster using HelpDesk+ in Slack
The metasearch engine and travel booker integrates Slack with HelpDesk+ to reduce support response times from two days to two hours.
Why financial advisors need a digital HQ now
How firms can drive collaboration while complying with regulatory standards.
How to use Slack | Your quick start guide | Slack 101
Watch this video for a quick tour on how to get started in Slack — a messaging app for business.
Collaborate with kindness: Consider these etiquette tips in Slack
Reduce notifications and minimize distractions with these best practices for channels and direct messages.