In January 2024, enterprises were shaken by news of Russian hackers breaching Microsoft’s systems and accessing sensitive executive communications. A month later, in February, the Ivanti VPN breach compromised thousands of critical U.S. infrastructure devices. By May, the Volt Typhoon campaign revealed a coordinated effort by a China-linked group to hijack routers and target essential services. Alarmingly, Check Point Research reported a 30% rise in global cyberattacks in Q2 2024.

As the digital age unfolds, the challenges posed by cyber threats have exponentially amplified, revealing the undeniable importance of a robust cyber defense mechanism. Building on the foundation laid in the first two parts of this series, this segment focuses on the centerpiece of Automated Incident Response (IR) – the playbooks. These playbooks not only dictate the automated reactions to specific threats but also ensure that the response is both precise and efficient.

Building on our deep dive into the rise of cyber threats and the evolution of Automated Incident Response in Part 1, we now venture into the practical realm of its implementation. In this segment, we’ll tackle the challenges of transitioning to automation, guide you through its seamless integration, and spotlight the unique capabilities of tools like Vivantio.

In an era where digital transformation is shaping the future of businesses, the cybersecurity landscape is undergoing unprecedented changes. Every day, news headlines flash with stories of data breaches, ransomware attacks, and sophisticated cyber espionage. With such a volatile backdrop, it’s no wonder that organizations are taking their cyber defense strategies more seriously than ever before.

When something goes wrong in the office, it can throw off everyone’s day, especially when it comes to IT operations. Unfortunately, IT problems are bound to happen, no matter the precautions we take. That’s why the quick and effective incident response is key for IT teams, and why ITSM problem management software is a critical component in their arsenal.

Teams are always looking for a speed advantage, and that comes from planning, crisp execution, and teamwork. To this end, we’re excited to release new enhancements to Incident Collaboration to help make life easier for DevOps teams during incident response. The Mattermost platform includes built-in Incident Playbooks with predefined response plans and task lists. Playbooks can be customized to your environment and specific use cases.