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ITSM

Education Project Management Software (Guide)

Education project management software can transform learning experiences. Before the use of software, educational teams collaborated in meetings rooms and teacher lounges, and student reports were sent home to parents in crisp brown envelopes. Those days are gone. Times are changing and educators now have a wide range of digital collaboration tools to choose from.

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Enterprise Service Management (How To Leverage Software)

Enterprise service management is all about applying the power of technology across every corner of an organization to improve performance and optimize for efficiency. With more cloud-based solutions on the market than ever before, there has never been a better time to start investing in enterprise service management solutions for your organization. Leveraging enterprise service management software is critical to ensuring your operation is firing on all cylinders. If you want to see your organization become more effective at quickly meeting the needs of customers, ESM software is going to play a pivotal role in making this possible. It has the potential to unite your workforce and get everyone on the same page.

Creating the Business Case for ITSM Tool Consolidation

If you read our earlier blog “The Common Issues with Operating Multiple IT Service Desk Tools,” then you’re hopefully better aware of all the issues caused by running multiple service desk tools and potentially now looking at how to justify an ITSM tool consolidation project. To help, this blog shares some of the key opportunities to create a compelling business case for change.

8 Reasons Why You Should Elevate Your Customer Experience Ecosystem

IT professionals have long envisioned the concept of a single view into one's company. This would: Fortunately, this concept is available today for forward-thinking organizations that invest in a Unified Service Management Platform like Vivantio. Here's 8 Reasons Why You Should Elevate Your Customer Experience Ecosystem and create a future-ready firm with a level of connectivity that gives service and sales teams a holistic view across their enterprise.

Project Management Software for Real Estate (Guide)

Project management software for real estate can help to centralize your workflow and keep all stakeholders on the same page. Real estate managers should be leveraging solutions that can support workflow management and operations. With the power of workflow automation, it has never been easier to streamline key processes as you embark on construction projects. We all know that the complexities of construction projects can often be overwhelming.

Consulting Project Management Software (Guide)

Consulting project management software can transform your consultancy business. If you’re serious about scaling a consulting service that successfully meets the needs of clients, you should be actively leveraging consulting project management software like StartingPoint. Workflow automation has the potential to dramatically improve client experiences. To ensure client satisfaction and retention, you should be actively investing in tools and solutions that improve client experiences.

4 Questions To Ask Your Vendor About Security - Podcast

October is National Cybersecurity Awareness Month and this month on the Vivantio Vibe podcast, we dive into security issues, trust factors and some questions you should ask to make sure your software vendor will keep your company and your customer's data safe. Director of Digital Marketing and Vivantio Vibe podcast host Todd Carruth shares 4 questions to ask your vendor about security. You can listen below or download wherever you get your favorite podcasts including iTunes or Spotify.

Vivantio Named High Performer/Momentum Leader from G2

Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, was recognized as a Higher Performer and Momentum Leader in several categories in the G2 2021 Fall Report. G2 is a product review platform where verified users review, rank and share experiences and feedback on various services and software products.

Business Process Automation (Unlocking Productivity)

Business process automation could be a game-changer for the efficiency of your organization’s workflow. A recent report found that 43% of organizations say that they plan to reduce their workforce due to technology integration. More than 80% of organizational leaders report that they are speeding up work process automation and expanding their use of remote work.

How SEiT took their ITSM strategy to the next level with InvGate

SEiT is a Chilean company dedicated to helping organizations maintain operational continuity through its technological platforms, with support, monitoring, backup and cybersecurity services. Thus, it advises them in making decisions to increase their profitability and maintain their focus on the business.