Teams | Collaboration | Customer Service | Project Management

Zendesk

Why step-by-step is the way to go with AI | Conversations with Zendesk

Jan 18, 2024 By Zendesk In Zendesk
🎁 Zendesk #AI is ready out of the box so you can start working on day one, without waiting months or years to understand or train it. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
View Video
zendesk

CX Trends 2024: Unlock the power of intelligent CX

Jan 17, 2024 By Adrian McDermott In Zendesk

We’re facing a seismic shift in the world of customer experience with rapid advancements in artificial intelligence, data analytics and other emerging technologies shaking the very foundations of our industry. Businesses are rethinking the structure of everything, from their tech stacks to their teams. In just a few years time, these forces will radically transform the pivotal connection between customers getting support and the organisations that provide it.

Read Post

Be confident in your artificial intelligence with Zendesk AI

Jan 16, 2024 By Zendesk In Zendesk
💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
View Video

What do customers really want from bots? #ZendeskAI has the solution

Jan 12, 2024 By Zendesk In Zendesk
👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
View Video

Transform your customer service teams into superheroes with #ZendeskAI

Jan 11, 2024 By Zendesk In Zendesk
🚀 Our intelligent bots can automate answers, reducing ticket volume and allowing customer service agents to level up as experts by focusing on essential tasks at hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
View Video

Want accessible, fine-tuned AI for the best CX? Choose Zendesk.

Jan 10, 2024 By Zendesk In Zendesk
🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one.
View Video

Copyright © 2024 OpsMatters™. All rights reserved.