Network engineers are constantly looking for ways to improve the security and efficiency of their IT networks. High latency can affect the user experience and security measures can have costly impacts on the organization. And splitting the organization’s assets into different networks instead of one single large network achieves this. It reduces network collisions and computing demands from the devices and improves efficiency and improves the user experience.

Whatever your organization does, there’s always opportunity for improvement, and sometimes the best way to find them is by checking in on the end users themselves. It’s a tricky thing to accomplish, to be sure, since there are a lot of intangible factors that play into how an employee might be feeling about their experience at any given moment.

Even with advances in security practices and technologies, passwords continue to remain a weak point in an organization’s cyber security strategy. Strong passwords are still an essential part of security strategy for most organizations, and poor password hygiene can make their IT network vulnerable. According to the 2021 Verizon data breach investigation report, shared credentials and poor access management practices were among the top reasons for data breaches all over the globe.

The benefits of ITIL to a company or organization are widely discussed. This makes sense for the bigger picture, from the perspective of an organization. Smart organizations these days are adapting an ITIL framework to straighten out their IT service management and achieve business goals. However, it’s not so often you hear the question: what are the ITIL benefits to individuals?

Service management needs to change. The philosophies and understanding that gave way to the original concept of ITSM have been overtaken by time and perspective, rendering them outdated and leaving IT managers grasping with how to move forward. Because the various factors of work are constantly shifting (shown most clearly over the course of the last two years, but broadly true of any given period of time in tech), we need to be limber in our ways of thinking of these concepts.

With the widespread adoption of cloud technology, data centers play a huge role in running key applications and business processes for organizations around the world. In 2022, the IT spending on data centers is expected to be $227 billion, and $237 billion by 2023. To run these datacenters profitably and deliver quality service to their customers, organizations are constantly trying to squeeze out maximum performance from the hardware.

Ever since it was first introduced, ITIL has become one of the leading frameworks for IT service management. With its clearly defined processes and services as well as logical distribution of roles and responsibilities, ITIL has helped organizations streamline their IT process and deliver value to stakeholders. The framework has helped organizations in their digital transformation by bringing together the stakeholder’s vision and the IT department's implementation.

The COVID-19 crisis has changed the way we live and work forever. It’s been a rough few years and one of the things that we’re still not sure of is its full impact on mental health. So many IT professionals went to extreme and heroic lengths to keep systems up and running during the pandemic.

“Expect the best but prepare for the worst” is more than a cliché; it's solid operational advice. And that’s why the incident management software you choose will spell the difference between things running smoothly after a hiccup, or you scrambling to get everything back together after it goes down in flames. Time, money, effort, and resources should be spent where they belong: keeping things chugging along and improving constantly.

Change can be scary. There's no denying that. And when a company’s entire infrastructure is at play, even more so. Whether you’ve just decided to take your company to the next level by unifying all your teams under the same service desk. or you are looking to transition into a brand new service desk platform, a well organized and smooth implementation process ensures that your foray into this new territory is as hassle-free as possible.