The leap to remote work happened nearly overnight with the pandemic, and it’s clear that hybrid work and digital dexterity is the way of the future. As a result of this shift in the way we work, companies have invested in new technologies to adapt to the growing remote world, with 69% of companies planning to increase their investment in digital tools even more in 2022. Additionally, over 90% of businesses strive to implement hybrid work environments.

According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations are looking to continue to allow hybrid work environments. In 2022, more than 90% of midsize companies plan to implement a hybrid work structure. One of our customers practices this model and is always interested to know what new features can enhance the digital experience of their distributed workforce.

The Exoprise marketing team sat down with their CEO, Jason Lieblich, to discuss predictive analytics, market trends, and the technology’s usage in troubleshooting network issues.

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

It feels like yesterday but believe it or not; it’s been over six months since Windows 11 was officially launched in the market. To be precise, the operating system came out on October 5, 2021. Compared to Windows 10, Windows 11 is packed with enhanced security features and provides faster access to services you already use, such as Microsoft Teams, Skype, the (new) Edge browser, and more. Most importantly, the OS centers on hybrid work and digital experience to empower remote learning.