Teams | Collaboration | Customer Service | Project Management

OneDesk

OneDesk - IT Firms

Jun 11, 2020 By OneDesk In OneDesk
Learn how you can utilize OneDesk's project management and helpdesk features for your IT firm. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - Setting up Multiple Domains for Customer Organizations

May 20, 2020 By OneDesk In OneDesk
Learn how you can add multiple domains for customer organizations in OneDesk so that customer record is automatically added to the specific organization. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - How to Make Adjustments to your Company Preferences

May 20, 2020 By OneDesk In OneDesk
Learn how you can add your company name, logo, working hours and more through OneDesk Company Preferences. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - How to Make Changes to Bulk Items

May 20, 2020 By OneDesk In OneDesk
Learn how to make modifications to multiple items in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video
onedesk

How a Digital Solutions Retailer Uses OneDesk Project Management Feature

May 19, 2020 By Lillian Tirado In OneDesk

There was once a time when marketing was mostly about handing out flyers and placing radio adverts. Marketing has come a long way since then, and even digital marketing has been subject to evolution. Innovative marketing concepts like data-driven and personalized marketing are but few of the digital marketing trends explored by businesses and marketing agencies recently. With larger players now in the market, contemporary digital marketing trends are more in line with interactive marketing and AI.

Read Post

OneDesk - Routing Actions

May 19, 2020 By OneDesk In OneDesk
Learn how to set up your Workflow Automations to automate specific actions in OneDesk and eliminate repetitive, manual work for your support agents. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - Domains

May 19, 2020 By OneDesk In OneDesk
Learn how you can add multiple domains for your customer organizations in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - Summary Cards

May 19, 2020 By OneDesk In OneDesk
Learn how you can view your users' and customers' summary cards to access their full profiles or start a conversation. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

OneDesk - User and Teams

May 19, 2020 By OneDesk In OneDesk
Learn how you can organize your users into specific teams in OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
View Video

Copyright © 2024 OpsMatters™. All rights reserved.