Teams | Collaboration | Customer Service | Project Management

Agentic Engineering Spaces in Jira | Atlassian

Starting a new project with AI agents? The Agentic Engineering template in Jira gets your whole team set up in one go with coding agents (Jira Coding Agent, Claude, Copilot, Cursor), Teamwork Graph CLI, automations, intelligent triage, and more. Follow four guided setup tasks and you'll have agents wired into your workflow before your first standup. Watch to see how to go from a blank project to a fully agentic engineering setup in minutes.

Drive GitHub Copilot directly from Jira | Atlassian

Already using GitHub Copilot? Now you can drive it directly from Jira. The Copilot integration reads your issue summary, description, and acceptance criteria, and passes that context straight to Copilot to work on your connected GitHub repo. The result: a pull request raised in GitHub, linked back to your Jira issue, ready for review. Watch to see how to connect your planning and your code in one easy flow.

Pick the Right Database Using This Comparison Method

Comparing options across browser tabs, docs, and meeting notes is the slow way to make decisions. In this video, we show you how to generate a complete comparison table in Miro AI with a single prompt, then turn it into a full decision document with pros, cons, and a clear recommendation, using a real database evaluation as the example. From scattered data to confident decision. In minutes. Subscribe for more tutorials that simplify complex technical choices in Miro.

How Coco Republic delivers luxury service with Zendesk | Zendesk customer story

For a luxury furniture brand built on relationships, service can't stop when the sale ends. See how Coco Republic transformed its customer experience with Zendesk - cutting phone wait times from over an hour to just 30 seconds, and lifting NPS by 70%.

How Internal Communication Software Cuts Physician Burnout

Internal communication software is becoming an essential technology for reducing physician burnout and improving clinical workflows. By streamlining communication, handoffs, and team coordination, internal communication software helps physicians spend less time managing fragmented messages and more time focusing on patient care.

Connect Salesforce to the Teamwork Graph to unlock customer context for your teams and agents

Customer work rarely lives in one place. Salesforce holds the account, opportunity, contact, and case details. Jira shows the product work behind a customer commitment. Confluence holds the account plan, enablement materials, and meeting notes. Jira Service Management tracks support requests and escalations. Slack, Microsoft Teams, Google Drive, and other tools hold the conversations and assets that explain what’s really happening.

What Employees Are Okay With When It Comes to Monitoring

Employees accept monitoring when it's disclosed upfront, aimed at a stated purpose, and limited to work activity. They reject it when it's hidden, vague, or used to punish small mistakes. The rest of this guide breaks that answer down with the data, the law, and the exact line between the two.

Should Startups Track Time? Benefits, Risks & When It Works

Time tracking has always been a part of better time management. It helps one to better manage their day, understand activity patterns, and complete their daily goals right on time. Well, if time tracking is an integral part of personal time management, why should we overlook this thing when we are running an organization?