Teams | Collaboration | Customer Service | Project Management

What Does Each Client Really Cost Your Consulting Firm?

A $50K client is not always more profitable than a $30K client. Revenue tells you what a client pays you. It says nothing about what it costs you to serve that client. Every engagement pulls time from your firm in ways the invoice never shows. Delivery work. Client management. Rework. Internal coordination. Waiting. Add all of that together to find the true cost of a client.

Black Friday Deals 2026: Find Software Worth Paying For

There’s a particular kind of satisfaction in finding software you’ve wanted for months at a lower price. You’ve checked the features. You can already think of three ways your team would use it. Then the Black Friday offer appears, and the purchase suddenly feels much easier to justify. We get it. We love good deals too. Sometimes, the timing is just right.

$7 billion and counting: Why now is the time to build on Atlassian

The Atlassian Marketplace has surpassed $7B in lifetime sales, and while that alone is a milestone worth celebrating, the pace behind it may be even more exciting. The most recent $1 billion was transacted in just nine months, the fastest billion in Marketplace history. Nearly half of all lifetime Marketplace sales happened in the last three years. Those numbers reflect something bigger than just a storefront.

OneDesk for Internal Teams in 1 Minute

How OneDesk helps internal teams and departments. OneDesk offers products for Help Desk, Project and Work Management software all in a single connected application. Capture tickets from included channels: email, phone, real-time chat, customizable webforms, and an employee portal. Convert tickets to tasks and manage internal operations and project alongside your daily support.

OneDesk for Client Services in 1 Minute

OneDesk for B2B and client services OneDesk offers products for Help Desk, Project, an Work Management software all in a single connected application. Capture requests and support from included channels: phone, email, real-time chat, customizable webforms, and a client portal. Track time, manage tasks and projects and even bill for your services without switching context.

Transform HR and internal support with Employee Service AI Agents | Zendesk

Tired of tracking down the right colleague every time you need help with reimbursements or internal processes? We’ve all been there. Discover how Zendesk's Employee Service AI Agents streamline internal workflows, automate answers to common employee questions, and provide fast, reliable support across your organization. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Best Time Tracking Software for Consultants in 2026

The best time tracking software for consultants records time against a client and a project, separates billable from non-billable hours, and turns approved time into an invoice without re-entry. Beyond those three, the choice depends on how you bill: hourly work needs billing increments, retainers need a running balance, and fixed-fee work needs an effective hourly rate. This guide compares ten tools and then covers the billing decisions the tools leave to you.

Leading vs lagging indicators for professional services: a pairing map finance can act on

Leading vs lagging indicators for professional services comes down to timing. Lagging indicators like margin and realization report what delivery already decided; leading indicators are the delivery signals that move weeks earlier. Before I joined Teamwork.com, resourcing forecasts were consistently the hardest numbers I owned as an agency Account Director, and hard-to-build forward numbers are the ones worth checking weekly.