Teams | Collaboration | Customer Service | Project Management

Keep your Zendesk clean and consistent with this simple trick: the 'Not Present' condition. In this episode of Unlocking Zendesk, expert Jude Kriwald shows how one of the most overlooked options in triggers and views can instantly tidy up your workflows. Instead of checking for a specific value, Not Present checks whether a field has been filled at all — making it perfect for catching incomplete or forgotten tickets.

Unlock hidden speed in Zendesk with these powerful keyboard shortcuts. In this episode of Unlocking Zendesk, expert Jude Kriwald walks you through the essential shortcuts every Zendesk user should know to save time and work more efficiently. From jumping straight to your views, to creating tickets on the fly, to instantly pulling up macros and submitting tickets with a keystroke, you’ll wonder how you ever worked without them.

"My Calendar" in Teamwork.com is so much more than your "normal" calendar.

Confluence Whiteboards have wide variety of AI features to supercharge your collaboration and productivity. In this episode of Atlassian Answered, we run through run the top AI features! About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Jira is project management, reimagined. AI-powered workflows, enterprise-grade search, and out-of-the-box Rovo Agents are integrated seamlessly into Jira. It’s the only project management tool you need to accelerate how teams come together to reach great outcomes with less effort. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.