Teams | Collaboration | Customer Service | Project Management

Your backlog shouldn't be your biggest project. Here's how operations teams are fixing it.

For most operations teams, managing incoming requests is itself a full-time job. This post explores how multiplayer AI helps teams move out of reactive mode, automating intake, keeping portfolios on course, and giving leaders the real-time visibility they need to make better decisions, faster. Every operations team knows the feeling. Requests arrive faster than anyone can review them.

Campaign reporting used to take hours-An Asana AI Teammate cut it to minutes.

Pulling data from multiple tools, synthesizing it, and drafting exec-friendly insights used to eat up hours. See how Asana’s Campaign Analyst AI Teammate surfaces what needs attention — so you can focus on where to move budget, whether to pause a channel, and when to escalate. Chapters.

How ARM Creative runs full-service marketing campaigns with Asana AI

At ARM Creative, a single campaign can span broadcast TV, over-the-top (OTT) ads, radio, Spotify, paid social, display, and retargeting—all running at once, each with its own deadlines, specs, and approvals. It used to be that campaign updates lived in email threads, while feedback was scattered across Slack and inboxes. Without a shared system, it was difficult to see whether a deliverable was approved, in progress, or falling behind.

How we ditched the content spreadsheets and scaled 60% with AI Teammates

Tracking 15 pieces of content across 5 channels in a spreadsheet while chasing approvals in Slack is no way to do strategy. See how Asana's Content Strategist AI Teammate took over the pipeline—so the focus could go back to the work that actually matters. Chapters.

Asana Client Management

Agency leaders, this one’s for you. Introducing Asana Client Management, now generally available and built for teams delivering client work. A branded, two-way portal gives clients a clear, curated view of progress, deliverables, and feedback. AI Teammates work from the context of each account to draft first passes and status updates, coordinate handoffs, and flag budget and delivery risks early. Leaders can track account health, team capacity, budgets, and renewals across the business.

Less reaction, more plans in action

Ops and PMO leaders are asked to do more with less—and the question they can never answer fast enough is where their people are actually overcommitted. See how the Asana AI Teammate Capacity Planner surfaces utilization from live work, flags over-allocation before it slips delivery, and models staffing scenarios so you can see what a reshuffle costs before you commit—all in Asana Dash, so every resourcing decision is made on today's data, not last week's meeting.

Command by Asana

Shipping software takes more than generating code. The decisions, specs, tickets, dependencies, and release plans all have to move with it. Introducing Command by Asana, the planning and product development system for builders. Command gives engineers and coding agents the shared context they need to move work from plan to release. Release forecasts stay current as the work changes, risks surface before they become delays, and leaders can see where delivery stands without another status meeting.