Teams | Collaboration | Customer Service | Project Management

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teamwork

The EU Working Time Directive: Everything you need to know

Jul 3, 2024 By Ben Brigden In Teamwork
In today’s fast-paced world, achieving a healthy work-life balance is more important than ever. When work consistently encroaches on personal time, it can take its toll on employees’ physical and mental health–not to mention its impact on business performance. A big part of achieving this balance is making sure people have enough time for leisure without having to work long hours.
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Apploye

In-House vs. Outsourcing: A Comprehensive Guide to Choose the Right Strategy

Jul 3, 2024 By Apploye In Apploye
Are you one of those who feel indecisiveness about in-house vs outsourcing: what to choose? One of the most crucial decisions that you are about to make is how to manage projects and processes effectively. Will it be by using the talents available within the boundaries of your staffing or by outsourcing to utilize the talents found all over the world? Well, it takes a lot of work to decide fast.
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Matthew Peng: How to find the right tool for the job

Jul 3, 2024 By Scoro In Scoro
Some platforms for niche use cases don’t require much consideration – you can try, and if it doesn’t work as intended, you can move onto something else. Other platforms, particularly those that are linked to your client services and business finances, require careful consideration. How do you ensure you’re making the right decision? In this episode, we discuss why growing and maturing agencies looking to scale make the transition from disjointed tools to professional services automation (PSA) platforms.
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exoprise

Teams V2 Synthetics and Real-User Monitoring Support

Jul 2, 2024 By Alex Tsukernik In Exoprise
With the release of Microsoft Teams 2.0 and the Classic Teams client nearing its EOL (end of life), we were eager to explore the changes that Teams 2.0 brought about. Today we will look into the new features and architecture of Teams 2.0 as well as provide insight into the changes and improvements to the CloudReady Teams Messaging and Teams AV sensors.
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CurrentWare

What is User Activity Monitoring (UAM)?

Jul 2, 2024 By Dale Strickland In CurrentWare
In our ever-evolving cybersecurity landscape organizations must keep a watchful eye on user activity to ensure critical assets are protected against a potential insider threat. This practice, known as user activity monitoring (UAM), involves tracking and recording what users do on devices, networks, and applications. UAM serves a dual purpose: Improving security and understanding end-user behavior.
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